We stayed 3 days at the Club level at the Grand Floridian hotel and had such friendly, professional service from everyone we met. I want to mention Paula, one of the women who helped serve the food. I had put in a request for gluten free options at the 3rd floor conceirge service and everyone was so thoughtful to get me breakfast items and cookies. Paula went out of her way to get me something special, other than the veggies and fruit, as that was all I could eat on the buffet. She went down to the chef and had him make me the most delicious GF chicken one night!! The other hostesses were very accommodating, but Paula took action!! I so appreciated it!!
The other person (don't remember her name, as it was Thai), who was outstanding was the woman who cleaned our room. Every time she saw us, she was so pleasant and efficient. On the day we checked out, she was so nice and told us not to hurry, as she had so many other rooms to clean. Others had made no exception and said it was imperative that we leave,. I understand that there needs to be a check out time, but it would be helpful if you had 15-30 minutes leeway!! We had a great time and loved the room and ambience of the hotel. We would stay here again.
Splitsville is the best bowling experience that I have come across. They seem to have eliminated most of the annoyances that occur in other bowling centers. Check in is easy, they take the names, shoe sizes, and then escort you to the lane. The shoes are delivered, and you don't have to hand in your own shoes in exchange. The shoes use velcro, don't smell, and are in great condition. The lanes are in small sections on two floors, so it isn't like being in a noisy warehouse. If there are any young children, the lane bumpers automatically rise during their turn, and there are launch ramps for the very little ones. Bowling is by time, and not by game, with very good pricing. Early bird specials are just $12 per adult for 1 hour 15 mins. Food service is available right at the lane, with a very extensive menu. Everything we had was good, especially for a bowling place. There is comfortable seating around the lane, so you can eat as you play, or you can eat in a separate dining area away from the lanes. At the end of play, you just hand in the shoes and you are done. It is a great way to spend a couple of hours at Disney Springs, and it is really nice to see bowling offered to a higher standard. Highly recommended!
We stayed this weekend for our 4th anniversary, and we have stayed in several other WDW resorts. I had high hopes from reading other reviews, but I found a few sore pots amongst the great qualities.
First the GOOD: Great views of fireworks (we were on the Bay Lake side overlooking the pool, which is lovely) and the wonderful nightly Electric Water Pageant. Comfortable beds with pristine white linens. More spacious than rooms in some other deluxe hotels. Monorail access and the ease of walking to MK. The bathroom came stocked with wonderful fluffy towels and I loved the small light that came on when you walked into the water closet in the bathroom at night. The staff was overall very courteous and it was really clean in all the public areas & our room.
The BAD: If anyone from WDW should happen to read this, please take note- a couple in their 50's who tell you that they are staying at your hotel for their anniversary does NOT want to wake up to LOUD screaming/piped in music at SEVEN am daily thanks to the hellfest of screeching that emanates from damn Chef Mickey's. The noise was very loud in my room (10th floor , on the side closest to the window near the restaurants). The screaming and clapping wasn't even drowned out all the way by the white noise app I have in my phone for such situations when we travel. Also, I think whoever designed the bathrooms without a counter deserves a permanent wedgie.
I love going to Disney World, and this was my children's first trip. I thought that eating at a nice restaurant would be an awesome experience for them, since I never got to experience that when I was little. Boy was I wrong. I made our reservations and looked at all the pictures and the menu and everything seemed to be perfect. When we arrived the restaurant was so beautiful; my children were so excited. When we got into the East Wing I was so disappointed because there was food and stuff on the ground. It was so gross. It felt like I was in a regular, everyday restaurant. Within 10 minutes our food was served to us. My 9 year old daughter ordered the children's Mahi-Mahi and it was dry and hard. She didn't even eat it. My 9 year old son ordered the children's turkey sandwich, which he did not eat because the bread was as hard as a rock. My 7 year old daughter ordered the Mickey Meatloaf, which was way too spicy for her to eat. The sauce that came with the meatloaf was the most horrible thing I have ever tasted in my life. I almost threw up. So that is 3 dinners I have wasted money on so far because they did not get eaten. My mom had ordered the vegetable quiche, which she said was pretty good. As for the salad that came with it, the dressing tasted like pure vinegar and was not edible. My husband and step-dad had ordered the Roast Beef sandwich, which they too did not eat because the bread was as hard as a rock. Then comes my meal. I had ordered the Slow-cooked Braised Pork. It was so disgusting because it had so much fat that I couldn't eat it. I wanted to throw up. If you count correctly, that makes 7 meals in all that I wasted money on. I do not feel that I should have paid that much money for crappy food. As I said before, I thought I was going into a fancy restaurant to sit down and have a fancy meal. I was totally wrong. I had the highest expectation when I went into this restaurant and they got shot down within a few minutes. My children said they NEVER want to go back to that restaurant EVER again!! All I have to say is Thank you Disney for killing mine and my children's dreams!!
We went on Tuesday, March 1. My son is obsessed with the villains so we were willing to pay whatever they charged which was $386 for three of us. It was totally worth it. They have meet and greets with Maleficent, Cruella, The Evil Queen, and The Queen of Hearts. The decor is amazing. My son has figurines with the various villains and their thrones and the sets were exact duplicates. When the villains are not on the floor, you can sit on the thrones and take pictures. They have Photopass photographers at each station as well. When we arrived, we were given invitations which told us our table number and gave us times for our meet and greets. This was a huge bonus. No one is fighting to get access to the characters. It made the night much more relaxed and fun. We were lucky to have a table right at the head of the dance floor. The villains come out and do a little musical number to start then take their places on their thrones. My son is autistic and some characters don't know how to react. Cruella was by far the best with him. She was zany and fun and really engaged him. The others did fine too but Cruella was definitely the highlight of the evening.
When you arrive, there is a dinner buffet of New Orleans style food. The food was amazing. There are also character themed dessert tables in front of each characters area. All were beautifully styled and delicious. Also included in the price are character themed cocktails. Two of us do not drink but my daughter's favorite was one of Cruella's drinks. Unlike a lot of the dessert parties that simply serve wine, this event has two bars and serve a variety of mixed drinks. There was never a wait to be served.
In spite of the price, we will do it every trip if they continue. The only negative was they started serving wine while people were waiting outside for them to open. They only sent out one server at a time with 5 or 6 glasses of wine at a time. They were using different servers each time so it wasn't like they only had one person to perform the task. Not everyone was served.
The only reason why I thought that something was going to happen is because we were strapped in, I was completely wrong. I sat there and heard people scream. I thought something was wrong with me, just to find out that the "ride" was just a "4d" show with just sound and irritating shoulder pressing things. DO NOT WASTE YOUR TIME!
I own at Bay Lake Tower and it is one of my favorite places to stay at Disney World.
The rooms at the front of the tower have views of Magic Kingdom (MK) and the fireworks. Even some that aren't listed as MK view. If the park isn't framed in the middle of the window, it isn't considered a Magic Kingdom view. That doesn't mean you won't be able to step out on the balcony and watch the fireworks.
If your room is at the back of the resort facing the lovely lake, and you are at the resort at Firework time... take that elevator ride to the roof bar and watch the fireworks from up there. They pipe the music in too.
You can rent boats at dock and drive around one of the biggest lakes on property. The little personal boats are great fun.
Monorail right next door in the main building for easy MK or EPCOT access.
MK is also a short walk away if you are feeling energetic.
The one bedroom rooms have 2 bathrooms. The two bedroom rooms have 3 bathrooms. Plenty of space for everyone, with a contemporary decor.
There is a community hall with activity and games, check the schedule they give you at check-in.
This resorts location also makes it easy to resort hop to the other monorail resorts for dining or to just check out the atmosphere.