Disney advises Annual Passholders that it may be difficult to get reservations to visit the parks on reopening

May 29, 2020 in "Ticket - Platinum Pass Annual Pass"

Disney has updated the official Walt Disney World website to include details for Annual Passholders during the reopening of the theme parks.

Specifically, the update advises that it may be difficult for Annual Passholders to get park reservations to visit on certain dates, and that total reservation days held at one time will be limited.

In addition, some pass benefits and features will not be available during periods of limited capacity.

Here is the full update:

Our Annual Passholders are some of our most loyal and valued Guests. We truly can’t wait to welcome you back—and we will do it with great thought.

With that in mind, when the parks reopen, park capacity will be significantly limited—and may continue to be for a period of time, based on guidance from health experts to promote physical distancing.

We understand how much excitement, thought and time goes into planning your Disney visits and realize some new changes may be disappointing. For example, during this unprecedented time, an annual pass will not guarantee park entry and Annual Passholders will be required to make an advance reservation to enter a park.

Please note that:

During the limited capacity period, it may be difficult for Annual Passholders to get park reservations to visit on certain dates. To help manage capacity, total reservation days held at one time will be limited. More details will be shared in the coming weeks.

Some pass benefits and features will not be available during periods of limited capacity. Also, park experiences and offerings will be modified and subject to limited availability or even closure.

Annual passes are subject to blockout dates. Guests should ensure their pass type is valid for park entry prior to making a park reservation.

As we prepare for the reopening of the parks, we’re planning a special preview opportunity for Annual Passholders. We look forward to sharing details with you soon.

Please know we will be here to help you as we remain focused on delivering a wonderful experience for everyone who visits.

If you have any questions, please contact V.I.PASSHOLDER Support at (407) 939-7277. Options to manage your annual pass continue to be available during the closure period.

Discuss on the Forums
Article Posted: May 29, 2020 / 3:57pm ET