Today is the deadline for Walt Disney World annual passholder cancellations

Aug 11, 2020 in "Ticket - Platinum Pass Annual Pass"

For Walt Disney World Annual Passholders, today is the last day to cancel, and for those who selected to cancel their pass, this is the last day that their pass is valid. 

Here are the full details from Disney on the action you should take by the end of today if you wish to cancel.

IF YOU PAID IN FULL

If you are an Annual Passholder that has paid in full, your options are:

Option 1: Continue with your pass(es) and receive 30-day extension (no additional action required): Receive an additional one-month (30 days) extension to your pass(es).

This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.

Option 2: Cancel your pass(es). If you prefer, and in lieu of the additional one-month extension, you may choose to cancel your annual pass(es).

Your pass will remain valid through August 11, 2020 and will be cancelled effective August 12, 2020.
You will be refunded for the remaining usable value of your annual pass from July 11, 2020 through your pass expiration date (as extended, if applicable) per the details on when partial refunds apply and how they are calculated.
Refunds to original form of payment can be expected by mid- to late September. If original form of payment is not available, you should expect a check by mid- to late October.

How to take action:

If you have already elected to cancel your pass(es), this will be automatically processed for your pass(es). You do not need to take any further action.
If you have not selected any option (no action) and would like to cancel your pass(es), please refer to the email from Disney Destinations on July 14, 2020 and use the personalized link available through August 11, 2020. Or, you may contact V.I.PASSHOLDER Support at (407) 939-7277. We appreciate your patience as we answer all inquiries.
If you previously took action to elect to continue with your pass(es) and now would like to cancel your pass(es), please call V.I.PASSHOLDER Support at (407) 939-7277. 

IF YOU’RE ON THE MONTHLY PAYMENT PLAN

If you are an Annual Passholder on the monthly payment plan, your options are (please note that options previously communicated have been clarified—no new options have been added):

Option 1: Continue with your pass(es) and receive a 30-day extension (no additional action required). You'll receive an additional one-month (30 days) extension to your pass(es).

This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.
With this option, you may also be eligible for an automatically processed partial refund if your payments exceed the usable value of your pass(es) per the details on when partial refunds apply and how they are calculated.
Refunds to original form of payment can be expected by mid- to late September. If original form of payment is not available, you should expect a check by mid- to late October.

Option 2: Cancel your pass(es). If you prefer, and in lieu of the additional one-month extension, you may choose to cancel your annual pass(es).

Monthly payments will be stopped starting August 12, 2020. Your pass(es) will remain valid through August 11, 2020 and will be cancelled effective August 12, 2020.
You may also be eligible for an automatically processed partial refund if your payments exceeded the usable value of your pass(es) per the details on how partial refunds, if applicable, are calculated.
Refunds to original form of payment can be expected by mid- to late September. If original form of payment is not available, you should expect a check by mid- to late October.

How to take action:

If you have already elected to cancel your pass(es), this will be automatically processed for your pass(es). You do not need to take any further action.
If you have not selected any option (no action) and would like to select this option to cancel your pass(es), please refer to the email from Disney Destinations on July 14, 2020 and use the personalized link available through August 11, 2020. Or, you may contact V.I.PASSHOLDER Support at (407) 939-7277. 
If you previously took action to elect to continue with your pass(es) and now would like to cancel your pass(es), please call V.I.PASSHOLDER Support at (407) 939-7277. We appreciate your patience as we answer all inquiries.

Discuss on the Forums
Article Posted: Aug 11, 2020 / 10:18am ET
View all comments →

Amidala7 days ago

Was told by a friend who purchased the $50/a day resident deal that she was asked if she wanted to upgrade to an AP. Wondering if she misunderstood somehow? I'll be at Yacht & Beach today and I'm tempted to ask if buying the $50/a day pass and upgrading is a potential loophole for FL residents but I doubt it. Anyone else hear anything similar?

wishiwere@wdw8 days ago

Edit- never mind. See the discussion in the water park closure thread :). Am I missing a discussion somewhere else about the platinum plus being axed and refunds being issued for the water park amount for said AP’s? Basically, when your pass expires you can’t renew at the plus level any longer. Didn’t see the topic so figured I’d drop it here. Feel free to move/delete if I missed it!

RememberWhen8 days ago

What I don’t get is letting people renew, but not letting people buy new ones. It’s definitely easier for them to just shut it down than to figure out who gets to buy passes, since I’m sure one of the reasons is limiting capacity. Maybe they could just sell the highest tiers. It would weed out a few people.

matt91128 days ago

This is pretty sad. I feel like in forced to spend all my time at the competition. Granted Busch gardens has been surprising enjoyable.

Touchdown9 days ago

I don’t think APs will be sold until Park Pass is d/ced.

RememberWhen10 days ago

I’m making that same assumption. Maybe after the New Year? I think they don’t want to plan on a bunch of unhappy new pass holders who can’t get the park reservations they want for the holidays.

Unbanshee10 days ago

A guess? 2021

Amidala10 days ago

Any guesses on when Disney might start selling new APs again? I know there's no saying for sure, but I'm really hoping they'll be available by the holidays ):

mgf11 days ago

If you are willing, please post your experience in the AP Refund Watch thread.

techgeek12 days ago

Yes. Our passes expire in October, and I have a renewal link on my ‘tickets’ page on the app. I think we had a postcard show up in the mail reminding us also.

creathir12 days ago

As of Friday, nope. Personally emailed the VP of DVC and she confirmed there are no short term plans to allow this. I have a trip coming up in October, and would love to come back in Feb, but we won’t be buying day tickets to do so. They’ll be missing out on our money if they don’t let us upgrade by mid October.

doctornick12 days ago

I asking in another forum, but since this thread/forum gets a lot more traffic.... I'm wondering if Disney is allowing guests to upgrade existing tickets to APs at this time? I might make two trips next year and doing an AP would be cost effective for me if allowed. We already have existing tickets from a trip planned/postponed from this year. Is it means anything we are DVC (and I'd prefer Gold passes if possible).

Hcalvert12 days ago

Which type of AP did you have? From my calculations based on others' refunds months ago, I should be getting about $400 per AP back--a total of $1200. I have Platinum passes that expired on July 8. I have already renewed. Hopefully, Disney doesn't low ball me.

mnelson312 days ago

I’m sure this has been mentioned but what’s currently happening when APs expire? Are they allowing you to renew?