Star Wars: Galactic Starcruiser passengers experiencing a frustrating reservation process during early booking window

15 days ago in "Star Wars Galactic Starcruiser"

Posted: Thursday October 7, 2021 9:57am ET by WDWMAGIC Staff

Guests hoping to be among the first to experience Star Wars: Galactic Starcruiser are reporting a frustrating booking experience during the early booking opportunities.

Disney is currently taking early bookings for Disney Vacation Club members, Disney Passholders and Club 33 members via phone only.

Guests calling this morning were hit with numerous problems, from calls reaching capacity to a two-hour wait, only to be told that the actual queue with a specialist is at capacity and to call back later.

General reservations, which should be available online as well as via phone, will open October 28 2021, and the first Star Wars: Galactic Starcruiser voyages being March 1 2022. Opening day pricing for 2 adults is approximately $5200 for a standard cabin, a little higher than the early sample pricing that was given for August 2022.

Walt Disney World Annual Passholders can call (407) 827-7379 to reserve their Star Wars: Galactic Starcruiser adventure from October 7, 2021 to October 9, 2021 for voyages departing March 1, 2022 to May 4, 2022.

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flynnibus4 days ago

Yes, if making your bed required a 7hr commitment... or you could just ask someone to do it for you.. don't you think your perspective might shift some? :) Using a TA has many advantages depending on your situation. Just because you CAN do something yourself, doesn't mean it's always the best choice. For instance, on Disney Cruises the commission to the TA is enough they can often offer on-board credits that you can get that you wouldn't get for booking direct.

LovePop4 days ago

I certainly hope that I'm wrong. It won't be to anybody's benefit if I'm right -- not to Disney, and definitely not to Disney fans, who will be fleeced even more than they already are to pay for the missing $180 million. But I stand by what I said: except for March 1, 2022, I expect no other month to ever be fully booked for the SWGS at the current price model. Some days in a month may become fully booked, such as holidays, but not the entire month. If I'm wrong, we should know that very soon. April 2022 (or a different month) should become full soon after Oct 28 general booking. If it does, it will prove me wrong. If I'm right, you should buy me a drink. Because I'm the only one who thinks this. Everybody else expects it to be fully booked for at least a year.

LovePop4 days ago

I do make my own bed and clean my own room. I don't let the maid come in for any reason. I like it! But I understand that most people don't. But most people do book Disney trips themselves, I'm pretty sure. I remember reading on this board somebody who booked 2 Captain Suites on March 1 for her family, if my memory is correct. She said it took her 7 hours on the phone and cost $22K total. (Holy cow!)

flynnibus4 days ago

Your thinking is flawed - How many suites are there on the Disney ships again? That fill up every week of the year? If you are focused on a per night spend on this vs something else you'd never get it. The point is it's not a comparison shop - it's an opportunity buy. 'A chance to...'

flynnibus4 days ago

Why make your bed in a hotel when someone will do it for you?

pdude815 days ago

No grand captains suite available, right? That would fit you all in a special room together for probably closer to 14.

TiggerDad5 days ago

It does matter on a cruise. Found that out too late.

JoeCamel5 days ago

I'll expect a TR unless they have you sign an NDA

Animaniac93-985 days ago

I'd say it's a combination of various attractions/amenities closing over time (Discovery Island, DisneyQuest, River Country, Pleasure Island, Disney Institute etc) and several things still not open yet like Typhoon Lagoon and Hoop Dee Doo. But the resort beyond the theme parks does feel smaller, even if it's not physically so.

Parker in NYC5 days ago

We got our SWGS ressies! This better be good.

JoeCamel5 days ago

Maybe I'm wrong but I read that as dripping with sarcasm

Wendy Pleakley5 days ago

Spending any amount of time on hold with Disney to book something I've decided on is the opposite of my idea of fun, but to each their own. Travel agents cost $0 and do all the work for me. What could be better? It's especially nice when things like discounts or free dining are announced. Everyone and their dog are trying to get through to modify their bookings. Travel agents do that on our behalf.

Wendy Pleakley5 days ago

Yeah, they've lost a few of those "only at Disney" things that stuck with me and made me want to go back. Adventure's Club is a prime example. Those types of things help set Disney apart from Universal or staying on site. Disney Springs and Universal CityWalk for example feel largely interchangeable. Same thing here. Roleplaying in an interactive Star Wars environment is the kind of thing that stick with people. Cool experiences stick with me and are the kinds of thing I think of when I'm considering going back again. Something like this could fill that niche, but as it is it will only be experienced by a few people. Putting something similar in the old DisneyQuest location could be a good idea for example. The price of the Starcruiser is too high for my liking, but give me the option to pay for a two-hour experience of a similar nature and I'd be in.

_caleb5 days ago

For some reason, reading your post (which I think I agree with) made me think of my earlier visits to WDW, where I distinctly remember it feeling like there was so much going on all around–exciting and fun things I knew I'd never actually get to experience. Somehow, this feeling actually made me feel very appreciative of the few things I did get to experience. For some reason, I lost this feeling somewhere along the way. My more recent trips have sort of left me feeling like I'd gotten to see/do everything I'd wanted to in the parks/resorts.