Disney confirms guests at Disney Springs will require masks and temperature screening

May 16, 2020 in "Disney Springs"

Posted: Saturday May 16, 2020 1:31pm ET by WDWMAGIC Staff

Disney has today confirmed that guests visiting Disney Springs for its reopening on May 20 will be required to wear masks and to undergo temperature screening on arrival.

Along with the new health measures, cast members will be positioned throughout Disney Springs to explain the new procedures an encourage everyone to follow the guidelines.


Here are the full details:

Based on applicable government requirements, as well as guidance from health authorities such as the CDC and appropriate government agencies, we are implementing a number of new health and safety measures and operational changes. Rest assured, there is plenty of magic awaiting you at Disney Springs – it just may feel a bit different than before. Here is what you need to know prior to your arrival:

Parking and Entrances: During this initial phase, guests will be directed to self-park in the Orange and Lime Garages. All surface lots will be closed. We will also reduce the number of entrances for Disney Springs to four locations: Orange and Lime Garages, along with the Hotel Plaza Boulevard pedestrian bridge and ride share location.

Appropriate Face Coverings: All guests 3 years of age and older, along with cast members and third-party operating-participant employees, will be required to wear an appropriate face covering while visiting Disney Springs. This is an important part of protecting both our guests and our cast. Please be sure you have an ample amount of face coverings for yourself and your party before you arrive, as you’ll need to wear them over your nose and mouth at all times (except when sitting at a dining table).

Temperature Screenings: Once you arrive at Disney Springs, you and your party will be required to undergo temperature screenings. Based on guidance from health authorities, anyone displaying a temperature of 100.4 degrees or higher will be directed to an additional location for rescreening and assistance; those who again measure 100.4 degrees or higher will not be allowed entry, nor will those in their party. I encourage you to check temperatures of yourself and your party prior to leaving home, as an extra layer of precaution.

Physical Distancing and Capacity Measures: To maintain appropriate physical distancing throughout Disney Springs during this initial phase, we will limit the number of guests visiting the property, as well as within each location. In addition, ground markings will help promote proper distancing when queuing is necessary. We will also add physical barriers in select places where it’s difficult to maintain physical distancing.

Cleanliness: We’ve increased cleaning and disinfection procedures in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms and more. We will also have hand-washing stations and hand sanitizer available, and encourage you to use these frequently.

Cashless Transactions: We’re recommending you use cashless payment options whenever possible during your visit to Disney Springs, including debit cards, credit cards, Disney gift cards, etc. You can also opt for contactless payment options or use cash to purchase a Disney gift card at the Welcome Center and select merchandise locations.

Discuss on the Forums

Get Walt Disney World News Delivered to Your Inbox

View all comments →

zann285Jun 14, 2021

Are there certain times when they do security at Disney Springs or something? We were dropped off via bus there from our resort a few weeks back and did not have to go through any security other than a guy with a dog (they were off to the side of the entrance, not explicitly stopping guests). I remember going through the security there when arriving via bus before on past trips, but that was later in the day I suppose.

techgeekJun 14, 2021

The footprint has shrunk a little and there’s much less extended queue space, but it still knocks out a few rows of parking. Not sure what they can do about that really, especially in Lime there’s just no space for a checkpoint otherwise.

MisterPenguinJun 14, 2021

FTFY!

TrojanUSCJun 14, 2021

With temp checks gone, have they found a better way to streamline the security in the garages yet? It was taking up far too many spaces with the layout before.

Bullseye1967Jun 14, 2021

The "front porch" live music is back, but not inside yet.

Zummi GummiJun 14, 2021

Has live entertainment returned to the performance space inside of House of Blues yet? That and Cirque dumping large groups of people outside who were likely hungry and thirsty was a big driver of places staying open later.

TikibirdLandJun 14, 2021

Guessing so... No one standing outside of Enzo's saying, "I demand to be served" at 2am... :)

Little Green MenJun 13, 2021

More like demand is down at this time

UNCgolfJun 13, 2021

I'm usually only there at night. I've eaten QS dinner and then had gelato or something for dessert sometime between 9-10 several times. It's better food than eating anywhere in the parks.

ToTBellHopJun 13, 2021

Still coming.

GimpYancIentJun 13, 2021

What's up with Cirque Du Soleil? It was an item now the silence is defining.

ToTBellHopJun 13, 2021

Covid only spreads between 11:30 pm and dawn? Interesting.

Disstevefan1Jun 13, 2021

Whatever time DS closes is purely a business decision made by Disney. Closing DS early reduces costs for Disney, like so many other cost cutting decisions Disney made in the name of COVID. You do have to wonder, DS is a glorified mall with tenants. I have to imagine in the lease DS must agree to be open some minimum hours, but who knows, perhaps the lease contracts are heavily one sided to Disney because location, location, location..