Disney begins canceling some 'Star Wars Galactic Starcruiser' voyages this summer

Jan 19, 2023 in "Star Wars Galactic Starcruiser"

Forum Forums Tweet Share Tweet Share

Posted: Thursday January 19, 2023 1:21pm ET by WDWMAGIC Staff

Several Star Wars Galactic Starcruiser voyages are being canceled for summer 2023, and booked guests are being moved to other dates.

Nine Galactic Starcruiser voyages this summer appear to have been canceled

According to multiple guests impacted by the cancellations, Disney is in the process of calling guests booked on affected cruises and offering to move them onto busier cruises at up to a 50% discount.

So far, the following dates appear to have been canceled: July 4, 12, 17; August 1, 7, 15, 27; September 4, 12.

A review of the official website availability calendar also now shows no voyages departing on the impacted dates.

Star Wars Galactic Starcruiser July through September 2023 availability calendar

Following stronger-than-expected initial sales, Star Wars Galactic Starcruiser bookings have stalled. It isn't immediately clear why the voyages have been canceled, but a leading theory is that the summer dates are not selling, and Disney would rather cancel the affected dates and move guests to have fuller cruises. Some impacted guests have asked Disney why, and the agent has referred to the summer as a "refurbishment period."

Star Wars Galactic Starcruiser overview

Discuss on the Forums

Get Walt Disney World News Delivered to Your Inbox

Mickey's Pal3 days ago

I every day that I wake up and I reminded this is closed- it brings a smile to my face.

Phil125 days ago

Josh was right in blaming the guest. The plain fact of the matter is that most of the Disney attractions are very mediocre and poor entertainment. IASW, CBJ, Tiki Room, all the many spinners, JC, Tea Cups, Tomorrowland Speedway to name but a few, pack in the guests with very long wait times. Disney has no reason to provide quality attractions when the existing poor attractions make a huge profit and guests are willing to pay more and more every year for the same low quality junk.

Rich Brownn5 days ago

https://www.snopes.com/fact-check/declared-deaths/

Epcot81Fan5 days ago

Exactly. When hour-long YouTube videos are uploaded the day of the first "cruise", there is no mystery to what the "intergalactic" line dancing, Playskool lightsabers, and "spacey" cafeteria experiences are offering. He WISHES it was 1985 and they could get a couple good years out of it before everybody caught on to what it actually was - this concept suffered from too much customer knowledge.

TP20005 days ago

At my most gracious, I could say that Josh D'Amaro was trying to publicly defend his team that had a failed product. But his phrasing wasn't good. He blamed the customers for being too dumb to get it, even though 2020's customers had easy and unprecedented access to information about this expensive product; splashy corporate websites, long YouTube videos from Disney and other customers, pro and amateur podcasts, Tripadvisor reviews, blogs, etc., etc. It's not 1985 and the only way to advertise the Galactic Starcruiser was via 30 second TV ads and a brochure rack at your local travel agency. Dear Mr. D'Amaro: Your savvy and upscale customers had easy and instant access to thousands of pieces of information about the Galactic Starcruiser. They aren't dumb people. They made their decisions on this product on purpose.

MisterPenguin5 days ago

Yes, but the new storyline will be a Wookie convention on the ship, but, due to a mix-up, mostly Ewoks show up.

donaldtoo5 days ago

That’s it, I’m getting a DNR/DNR order - do not resuscitate/do not remove…until all dead. Chances are it won’t happen in a Disney Park, but it’s worth a shot to possibly become the first person to ever “die” in one…!!!!! :hilarious:

TP20005 days ago

So you're saying there's a chance the Galactic Starcruiser will reopen, with new marketing?

MisterPenguin6 days ago

When is "It was difficult to explain to the public" The same thing as "The public had difficulty understanding"?

Cliff6 days ago

You will rarely see Disney ever admit they were wrong or made a mistake....it's just not in their corporate culture. Y'know...for the longest time, Disney did not like to even admit that people die in the parks. If paramedics were rushing a body out of Walt Disney World, the company asked them to continue CPR on the body and only log the official time of death only "after" they left Disney property. This is how the company thinks and it's how they believe in themselves. I strongly believe this strange Disney cult mentality is just as deep in executive management now as it is in the lowly fans. Disney is hubris and arrogant to absolute extreme levels. Disney does not fail....it's we, the fans that do. This is the upper company's creative culture today.... It's FINALLY time for the company to learn how to get HUMBLE now.

Communicora6 days ago

Surely it was supposed to be a voyage on a luxury ship. I mean Princess Leia voyaged on it for her honeymoon. To me, that was also one of the issues. When you think of yourself living in Star Wars you wouldn’t usually think of a luxury experience. I am glad they tried it. I just wish they’d be more real about why it wasn’t a success.

crispy6 days ago

Universal's two hotels look more Star Wars than the Galactic Starcruiser. 😂 I feel like they are trolling WDW at this point.

TP20007 days ago

Which they clearely failed at. You can't unsee those perky line dancing lessons in the lobby, like it's an All Star resort. 🤣 What was the net profit on that revenue? And how much did Disney Parks invest in designing, building, and launching the product since Fiscal Year 2018 for it to briefly exist? I've mostly been a Pepsi man, although I rarely drink soft drinks anyway. You wanna try an Edsel analogy instead? This topic resurrected because Josh D'Amaro went on record with a national business media network and said it was the customers who looked into the product but ultimately didn't buy it because they didn't understand the vision for the Galactic Starcruiser. That takes some cojones to blame the customer, but it also raises some serious red flags for what Josh D'Amaro is thinking about the future. It's troubling.