Star Wars Galactic Starcruiser at Walt Disney World to permanently close

May 18, 2023 in "Star Wars Galactic Starcruiser"

Posted: Thursday May 18, 2023 3:20pm ET by WDWMAGIC Staff

After being in operation for just over a year, Walt Disney World's Star Wars: Galactic Starcruiser will make its final voyage on September 28, 2023 and will then permanently close.

 

In announcing the closure, Disney told news outlets, "Star Wars: Galactic Starcruiser is one of our most creative projects ever and has been praised by our guests and recognized for setting a new bar for innovation and immersive entertainment. This premium, boutique experience gave us the opportunity to try new things on a smaller scale of 100 rooms, and as we prepare for its final voyage, we will take what we've learned to create future experiences that can reach more of our guests and fans."

Disney is contacting guests booked on the cancelled Starcruiser voyages and says it hopes to relocate Cast Members to other roles at Walt Disney World.

The official Star Wars Galactic Starcruiser website has been updated with a message confirming the the closure.

The final voyage for Star Wars: Galactic Starcruiser will take place September 28-30, 2023. We are so proud of all of the Cast Members and Imagineers who brought Star Wars: Galactic Starcruiser to life and look forward to delivering an excellent experience for Guests during the remaining voyages over the coming months. Thank you to our Guests and fans for making this experience so special.

For Guests who previously booked a voyage on or after September 30, 2023, we will be contacting you soon to discuss your options and modify your plans. As we prioritize these Guests, at this time, new bookings are temporarily paused and will reopen on May 26, 2023.

Carrying a lofty price tag of around $5200 for the two-day, two-night experience, Star Wars Galactic Starcruiser launched on March 1 2022. After stronger-than-expected initial sales, Starcruiser bookings quickly stalled, forcing Disney to look to save costs and boost reservations.

Most recently, Disney began canceling voyages in the summer that had very few bookings, moving guests to other dates with a 50% discount for the inconvenience. Disney also offered various discounts, including Annual Passholder and Disney Vacation Club deals.

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Miss Rori41 minutes ago

I don't know, it's not like they've done anything to counter all the good-faith critiques of Wish that proliferate on YT, much less indicate they've learned any lessons from how that project went so wrong. (I wonder if Disney corporate is so sick of good-faith complaints about the parks and films that they decided to make a PR move against Nicholson just because she's one person!)

V_L_Raptor50 minutes ago

It was the best autopsy I’ve ever seen. Worth the time, albeit in manageable chunks over a few days. The last few sections are exquisitely damning. I only hope the climbing view count lights a few fires under that consternation.

asianway8 hours ago

Those are the only times I can recall wdi directly interacted with fans to justify decisions that were received unfavorably

Sirwalterraleigh9 hours ago

You are giving them far too much credit for knowing what they hell they’re doing

Tha Realest9 hours ago

Ditto.

Tha Realest9 hours ago

It should be like those year-end training videos that make sure you’re actively participating. Once completed, you get posting privileges back.

Communicora11 hours ago

What is a Surrell/Kleyla moment? Please dish!

PREMiERdrum11 hours ago

Jenny's video certainly got noticed... nothing from the c-suite beyond "staying the course" with their current strategy, but consternation internally is percolating.

Sirwalterraleigh1 day ago

The defunctland should be mandatory viewing before anyone engages in wdw talk

donaldtoo1 day ago

I watched the whole 4+ hours of that video on and off, over about an 8-ish hour period yesterday. A bit tedious in places, but it was extensive and a good overview. Many of us had a bad feeling about this idea early on, especially once they announced the price point. Just seemed like such an unsustainable business model. Even if it was a dream you saved for to only do once, that would be a problem, as Disney only got that big money from you one time at that location. And, if you had plenty of money and were able to afford it anytime you wanted (and how could it be much different every time…???), why would you when that money would afford you so many other superior options for travel all over the world…?! Seems to me it would be a one and done for the vast majority, just to say they did it once.

Animaniac93-981 day ago

I've wondered how Disney reacts when videos like this, or Bright Sun Travels recent "Disney World is too expensive" video get literally millions of clicks (Defunctland's Fastpass video has over 20 million views), when their own social media posts struggle to get more than 10-50k views each. Publicly, we know there is no formal response, but you'd think someone would be paying attention to this kind of spotlight.

999th Happy Haunt1 day ago

Theme park content exploded on YouTube in the past few years. Defunctland’s hour+ long documentary style videos have gotten millions of views as well. While I agree not many of the millions of views account for the full 4 hours, I think there has been a very wide reach for the video, especially with lots of shorter clips of it being uploaded on Twitter. Jenny rocks, happy Disney’s price gauging is becoming way more public.

JD801 day ago

That's what I get when I post from my phone.

pdude811 day ago

Are you really comparing the reach of a free youtube video with Star Wars content to something that cost $6k? And I would bet money that less than 5% of people clicking on a 4 hour youtube video watched the whole thing. What happens here is that tons of people watched starcruiser videos in the past, especially shorter ones criticizing the experience. This new video will be suggested to many of those people and others with related interests, who may not even know what SWGS is and click on it anyway. But if you can get some real life viewing stats on this video to prove me wrong, please do. Certainly some have and will watch the whole thing, but come on.