Disney Cruise Line extends suspension of all departures through January 31 2021

Nov 23, 2020 in "The Walt Disney Company"

Disney Cruise Line has extended the suspension of all new departures through January 31 2021 due to COVID-19, an extension to the previous December 31 2020 date.

Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We continue to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations.

As we continue to refine our protocols for our eventual return to service, we have decided to cancel all sailings departing through January 2021. Sailings are cancelled on board the Disney Magic, Disney Wonder and Disney Dream through February 1 and the Disney Fantasy through February 6.

Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.

Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797."

Discuss on the Forums
Article Posted: Nov 23, 2020 / 11:23am ET
View all comments →

Kingdom Konsultant2 days ago

I am so sorry for your loss.... I would cancel it sooner rather than later so you are not dealing with everyone trying to get through if they do cancel them. They will cancel them and refund the port fees and taxes as well as prepaid gratuities if you have them. They will not however automatically refund a cruise that they cancelled so you would have to let them know that you want it cancelled. Pam

ChuckElias2 days ago

@DznyGrlSD I'm so sorry to hear about the loss of your father. That terrible to go through at any time, but especially around the holidays. My sincere condolences to you and your mom. I don't even want to talk about cruising and appear to lessen the significance of your loss. But since you asked, I will try to help. It really boils down to whether your mom needs the deposit money back in her pocket. If finances are tight, she might want to cancel and get the money back. If she doesn't feel like she needs the money now, and she's sure that she's going to re-book, then it makes sense to wait for DCL to cancel and see if they continue to offer the 125% credit. I will keep your family in thoughts.

DznyGrlSD2 days ago

My parents have a cruise booked in April (deposit only paid so far) and my dad passed away on Christmas Eve. Mom wants to cancel for now and re-book again...someday. Should I call DCL or just wait for the inevitable April sailings to get cancelled? Do they automagially get cancelled?

DCBaker3 days ago

Disney has now published the new alert on the DCL website - Disney Cruise Line Coronavirus (COVID-19) Travel Alert January 12, 2021 Disney Cruise Line Extends Suspension of All Departures Through March and Select Sailings Longer than 7 Nights Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC). As we continue to refine our protocols and await further technical guidance from the CDC, we are cancelling all sailings departing through March 2021. Sailings are cancelled aboard the Disney Fantasy through March 27; the Disney Wonder through March 28; and the Disney Magic and Disney Dream through March 29. Additionally, as previously shared, based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than 7 nights. Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps. Guests who've booked their reservation through a travel agent should contact them directly with any questions. Those who've booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797. https://disneycruise.disney.go.com/guest-services/advisory/

Kingdom Konsultant3 days ago

This makes me sad. So many people were hoping to finally start cruising again. Celebrity, Royal, Disney..we have a ton of emails coming in from all of the cruise lines. I had 2 of my personal cruises cancelled. It's going to be a very busy day. Pam

Sirwalterraleigh3 days ago

Royal Caribbean did the same

DCBaker3 days ago

https://disneycruiselineblog.com/2021/01/disney-cruise-line-cancels-march-2021-cruises/

DCBakerDec 12, 2020

An update (bolded) "Disney Cruise Line Coronavirus (COVID-19) Travel Alert December 11, 2020 Disney Cruise Line Extends Suspension of All Departures Through February 28, 2021 and Select Sailings Longer than 7 Nights Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are continuing to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations. As previously shared, we continue to refine our protocols for our eventual return to service and have canceled all departures through February 28, 2021. Sailings are cancelled onboard the Disney Magic through February 25; the Disney Wonder and Disney Dream through February 26; and the Disney Fantasy through February 27. Additionally, based on the conditional sail order provided by the U.S. Centers for Disease Control and Prevention, Disney Cruise Line must cancel sailings longer than 7 nights. Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps. Guests who've booked their reservation through a travel agent should contact them directly with any questions. Those who've booked directly with Disney Cruise Line and have" https://disneycruise.disney.go.com/guest-services/advisory/

DCBakerDec 04, 2020

Disney Cruise Line Coronavirus (COVID-19) Travel Alert December 4, 2020 Disney Cruise Line Extends Suspension of All Departures Through February 28, 2021 Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We are continuing to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations. As we continue to refine our protocols for our eventual return to service, we have decided to cancel all departures through February 28, 2021. Sailings are cancelled onboard the Disney Magic through February 25; the Disney Wonder and Disney Dream through February 26; and the Disney Fantasy through February 27. Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps. Guests who've booked their reservation through a travel agent should contact them directly with any questions. Those who've booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797. https://disneycruise.disney.go.com/guest-services/advisory/

DisKidNov 26, 2020

At this time the Wonder and Fantasy are headed back to the US to Port Caniveral according to cruise mapper. Wonder location: https://www.cruisemapper.com/?imo=9126819 Fantasy location: https://www.cruisemapper.com/?imo=9445590

IanDLBZFNov 25, 2020

This coming on the heels of an travel advisory from the CDC. https://www.cnn.com/travel/article/cruise-ship-cdc-warning/index.html

DCBakerNov 23, 2020

"Disney Cruise Line Coronavirus (COVID-19) Travel Alert November 23, 2020 Disney Cruise Line Extends Suspension of All Departures Through January 31, 2021 Our team at Disney Cruise Line remains focused on the health and well-being of our Guests and team members. We continue to carefully review the guidance from the U.S. Centers for Disease Control and Prevention and are working toward resuming operations. As we continue to refine our protocols for our eventual return to service, we have decided to cancel all sailings departing through January 2021. Sailings are cancelled on board the Disney Magic, Disney Wonder and Disney Dream through February 1 and the Disney Fantasy through February 6. Guests booked on affected sailings who have paid their reservation in full will be offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps. Guests who booked their reservation through a travel agent should contact them directly with any questions. Those who booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797." https://disneycruise.disney.go.com/guest-services/advisory/

TiggerDadNov 21, 2020

Example of how pre cruise testing is not foolproof: https://apple.news/ATEy0gDhEQI-oyCPucirx7Q

Andrew CNov 15, 2020

So the government of Barbados forced all passengers to fly home. No quarantine on the island. No social distancing at the airport or getting on the flight. Packed flight back to the UK. Edit: those who tested positive either had to stay on the island to quarantine or book a private plane home.