Bob Iger reportedly thought former Disney CEO Bob Chapek was incompetent and fans were falling out of love with Disney

Dec 17, 2022 in "The Walt Disney Company"

Posted: Saturday December 17, 2022 9:57am ET by WDWMAGIC Staff

A new article by the Wall Street Journal sheds more light on the removal of Bob Chapek as CEO of Disney and the subsequent return of Bob Iger in what is the most complete account so far published on the crisis at Disney.


Much of the circumstances surrounding Chapek's ousting were well known just days after Iger's return, but this latest article reveals more about the role of CFO Christine McCarthy, the influence of Disney blogs and message boards, and the possibility of park's boss Josh D'Amaro leaving the company.

Most notably, Disney CFO Christine McCarthy allegedly took matters into her own hands and directly called Iger about returning as CEO without speaking to the board. We had previously heard that McCarthy spearheaded the effort via Susan Arnold on the board, but this latest report underlines her direct role in Chapek's removal.

"On Nov. 16, Ms. McCarthy took matters into her own hands. Without having confronted her boss or seeking board approval, she called Mr. Iger to gauge his interest in returning as CEO"

"On Friday, Nov. 18, Ms. Arnold called with her offer."

Referring to fans turning against the Walt Disney Company, the article suggests that Iger was very concerned about the Harris Poll Reputation report, with Disney dropping by two-tiers from an "Excellent" rating in 2019, to a "Good" rating in 2022.

"Even casual Disney theme-park fans blamed Mr. Chapek for changes they disliked. Park visitors posted videos on TikTok and Instagram, saying rides closed for repair were "Chapek'd." "Bob Cheapek" became a meme on fan sites and message boards, referring to the CEO's reputation for cost-cutting and higher prices."

"Bloggers and social-media influencers amplified visitor complaints about rising ticket prices."

The report goes on to say that in calls to Iger, senior Disney executives were concerned that studio chief Alan Bergman, and parks head Josh D'Amaro would quit the company. The company was failing its fans, its employees, and investors.

Head to the WSJ to read the complete account of "Bob Iger vs. Bob Chapek: Inside the Disney Coup."

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Smiley/OCDJan 19, 2024

At least he doesn’t star in his own commercials the way Tom Carvel did…Cookie Puss, Fudgie the Whale…

SirwalterraleighJan 19, 2024

Buffett still has one of the best stories ever…he liked Dairy Queen so much he bought it 😂

LilofanJan 19, 2024

That kind of diet is right up 93 years young Warren Buffett lifestyle alley of eating fast food and dairy queen on a regular basis. His take on that is he eats like a 6 year old kid which he says has the lowest death rates.

SirwalterraleighJan 19, 2024

Oh…Nelly is getting surly… He better not stop by a park and get a Mickey bar…Bob left standing orders to have a few made with antifreeze subbed for the milk

SirwalterraleighJan 19, 2024

She said some crazy @$$ bleep not too long ago… Elon gets away with being a kook because he happens to be like the richest dude…ever…

TraumaJan 19, 2024

John park hopperJan 19, 2024

Come on Bob 595---- let's hope you can hit 600 in 2024 and I'm not talking baseball.

LilofanJan 18, 2024

Execs are very good at reinventing themselves and many critics have the attention span of less than a goldfish - 8 seconds.

MR.DisJan 18, 2024

I was not talking about personal wealth, but that her status as an executive has been tarnished. Not going into rumors and innuendo.

LilofanJan 18, 2024

She sold off her Meta stock in 2022 - $1.8 billion. She's resilient especially after her first husband an accomplished exec of Survey Monkey died while falling off a treadmill in a hotel resort gym during a family vacation.

AylaJan 18, 2024

😂 She's worth 2+ billion dollars. She's fine.

MR.DisJan 18, 2024

Just saw where Sheryl Sandberg is leaving META. At one point she was highly thought to be in the running to take over Disney, but her fortunes have changed drastically.

MR.DisJan 18, 2024

One thing that should be demanded by who ever is picked to take over--Bob Iger needs to completely leave the premises. No honorary office, not even a small cubicle. All privileges gone. If it satisfies his ego, make a statute in his honor--say just outside one of the restrooms in one of the parks.

SirwalterraleighJan 18, 2024

Notice how that corresponds with his ego never wanting to leave either The guy “retired” and never even moved out of his office. A comp: Eisner turned in his keys, his office and his main gate a year early