Bob Iger comments on the decline in Walt Disney World attendance

Aug 09, 2023 in "The Walt Disney Company"

Posted: Wednesday August 9, 2023 4:48pm ET by WDWMAGIC Staff

Disney CEO Bob Iger used his opening comments in today's earning call to briefly comment on declines at Walt Disney World.

Iger noted that there has been softer performance at Walt Disney World from the prior year coming off what he described as a "highly successful 50th-anniversary celebration."

As previously mentioned by Iger, he said that as post-COVID pent-up demand continues to level off in Florida, local tax data shows evidence of some softening in several major Florida tourism markets. And the strong dollar is expected to continue tapping down international visitation to the state.

Iger continued that Walt Disney World is still performing well above pre-COVID levels, 21% higher in revenue and 29% higher in operating income compared to fiscal 2019 - adjusted for Star Cruiser accelerated depreciation.

Finally, Iger said that Disney continues to see positive guest experience ratings in the theme parks, including Walt Disney World, and positive indicators for guests looking to book future visits. This includes strong demand for the newly return annual passes.

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Disstevefan1Aug 17, 2023

That's Mr. Dumb Tourist please.

larryzAug 17, 2023

Doesn't matter. If you're at WDW, TWDC thinks you're a dumb tourist.

stingrock23Aug 13, 2023

He’s clearly lying. Wdw has relied on guest nostalgia to keep going to the parks despite them reducing value for increased prices. I don’t mind paying a higher price for good value but this isn’t the disney company from yesteryear that focused on the guest experience and ride capacity. All the old school disney management is now gone from the company and the current management doesn’t know what they’re doing. They could all benefit from reading Dick Nunis’s book. Give us value and we will gladly pay for it. They’re not doing that. The lack of ride capacity in 3 of the 4 parks is really stunning. And just a simple thing like no park hopping restrictions would go a long way, yet somehow these idiots can’t even see that. Been going to wdw since 1980, but i haven’t been in a few years. Going in october just to ride guardians but my wife and I have been going to universal annually because it’s an easier experience and we feel like we’re actually getting value. And i’m a dvc member. Sorry for the rant but I’m just frustrated because wdw is such a great vacation kingdom and current management seems clueless on how to run the thing. Tokyo is a good example. They know how to run it, for some reason us management doesn’t. It’s not hard to see how to run the parks yet they can’t. Epic Universe is gonna be a real problem for them, and I can’t wait.

flynnibusAug 11, 2023

lol... avoiding liability is now the same as greed... you all are so willing to paint broadly nothing you say is even credible anymore.

RSoxNo1Aug 11, 2023

Profit is merely a bi-product we've learned to live with.

epcotWSCAug 11, 2023

All depends. Disney is assuming that long distance travelers are staying on site and consuming all that is Disney. We know that's not necessarily true. People can stay offsite, dine offsite, shop offsite, go to Universal and other parks, etc. Locals who are close enough to make a day trip pose a similar problem. However, those who are hours away wont necessarily be taking a day trip and have to stay somewhere anyway. There's also one piece of the pie that people don't consider... It's considerably cheaper to travel to Disney from within Florida vs New York. That factor alone could be the difference between someone budgeting to stay on site vs offsite or discretionary spending once you're there.

CaptainAmericaAug 11, 2023

"TWDC" doesn't do anything for any reason because "TWDC" is a group of hundreds of thousands of individuals. There are people in positions of power within TWDC who don't see themselves as businesspeople or even entertainers, they see themselves as agents of social change.

Disstevefan1Aug 11, 2023

Totally agree - this confirms everything TWDC does is about MONEY.

Disstevefan1Aug 11, 2023

That is correct - we can go on forever. 🤣

GimpYancIentAug 11, 2023

90% - 95% percent is money driven. You are right! not all is about money, not much but hey!

CaptainAmericaAug 11, 2023

That is not correct.

Big T 1963Aug 10, 2023

Couldn't agree with you more JD80 it's simple Disney math pay more get less believe me I don't have a problem paying more like you said it's the things that we use to receive which was a huge part of the MAGICAL experience that we deserve as guests

LilofanAug 10, 2023

You can add the Board who fully supports his leadership and direction.

MisterPenguinAug 09, 2023

You are the voice of your successor's successor's generation!