Guide to Walt Disney World's Policy on Hurricane Cancellations and Refunds

Aug 28, 2023 in "Severe Weather impacts to Walt Disney World"

Posted: Monday August 28, 2023 8:38am ET by WDWMAGIC Staff

UPDATE August 28, 2023:

Disney has announced that it will waive change and cancellation fees for most guests with check-in dates of August 28, 2023, through September 4, 2023.

To modify or cancel Disney Resort hotel reservations, visit


Severe weather is looking increasingly likely to disrupt the central Florida theme park area this week as Idalia is forecast to strengthen into a major category 3 hurricane.

If you are traveling to Florida and considering canceling or rescheduling your Walt Disney World vacation, this is what you need to know.

Disney introduced a Hurricane Cancellation policy in 2006 to give guests peace of mind in the event of tropical weather impacting operations.

The policy only applies when the National Hurricane Center issues a hurricane warning. A hurricane warning is not yet in effect for Idalia, although that may change as the forecast becomes more accurate.

The standard Walt Disney World cancellation policy available throughout the year is up to 5 days prior to arrival without penalty, regardless of any weather impacts.

If a hurricane warning is issued by the National Hurricane Center for the Orlando area—or for your place of residence—within 7 days of your scheduled arrival date, you may call in advance to reschedule or cancel your Walt Disney Travel Company Disney Resort Hotel Package and most room-only reservations (booked directly with Disney) without any cancellation or change fees imposed by Disney.

If you have products and services provided by third-party suppliers included in your vacation—such as airlines, hotels, car rental agencies or travel insurance companies—you will continue to be responsible for any non-refundable payments, as well as cancellation or change fees assessed by those suppliers. The policy does not apply to certain special events or dining experiences.

This policy also applies to Disney's Vero Beach Resort or Disney's Hilton Head Island Resort in the event a hurricane warning is issued for those destinations.

If you have questions or you wish to reschedule your vacation due to a hurricane warning, please call (407) 939-7675.

If you booked with a special rate can you cancel your reservation, be aware that you may not be able to receive that same rate on a rescheduled booking.

All amounts you paid to the Walt Disney Travel Company for rooms, park tickets, dining plans and other Disney products and services will be applied toward your new reservation.

Any discounts or special offers applicable to your original confirmed vacation may not apply to the rescheduled vacation travel dates. You are responsible for applicable package pricing for the new vacation dates.

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John park hopperSep 01, 2023

St system coming off Africa maybe a problem but the other storms are all staying out o sea and heading north

LAKid53Sep 01, 2023

And as karma goes....there are two more systems out there.

LAKid53Sep 01, 2023

Treasure Island.

John park hopperSep 01, 2023

Visiting in Gulf Breeze FL talked to my son in Mcclellanville SC never lost power lot of rain wind but no trees down. Dodged the bullet on this one. Hurricane season is still young

some other guySep 01, 2023

not quite the usual storm debris

JoeCamelSep 01, 2023

Silver lining. As a former 20 year resident I can't exaggerate how cool this is

"El Gran Magnifico"Aug 31, 2023

I associate it with tickling.

dreday3Aug 31, 2023

I associate St. Elmo's Fire with Rob Lowe.

5thGenTexanAug 31, 2023

I copy and pasted from CNN. I dont have an opinion either way.

AylaAug 31, 2023

Why do you have extremely dangerous in quotations?

JoeCamelAug 31, 2023

I always associated St. Elmos fire with ball lightning

5thGenTexanAug 31, 2023

St Elmo's Fire This rare weather phenomena was spotted in the sky as Florida's Gulf Coast braced for the "extremely dangerous" Hurricane Idalia.

monothingieAug 31, 2023

It’s going to be a very nice evening. Credit due to Disney for handling this storm very well.