Disney Genie digital assistant coming to Walt Disney World in 2020

Aug 25, 2019 in "MyMagic+"

A new digital assistant is planned to debut in late 2020 that will enhance the way you plan for and experience a trip to Walt Disney World Resort.

According to Disney:

"Disney Genie will make planning easier and more fun by providing customized itineraries geared to your interests, right at your fingertips – from a royal, princess-themed day at Magic Kingdom Park to a trip around the world at Epcot for foodies and even a perfect day for thrill seekers. Certain features of Disney Genie will also be available through your preferred travel professional.

Sometimes you may know exactly what you want to do, but may not know the best time or order in which to do it. You’ll be able to tell Disney Genie what you’d like to experience, and it will quickly evaluate millions of options to present you with an optimal day. And best of all, it’s flexible! If you change your mind for any reason, Disney Genie will re-optimize your day.

Disney Genie can also send you real-time tips and updates, including recommendations for experiences it thinks you’ll love, helping you navigate the theme parks with added convenience and comfort. If you don’t want to worry about making reservations in multiple steps, Disney Genie will even take care of that for you."

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Article Posted: Aug 25, 2019 / 3:02pm ET
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nickys26 days ago

Thought people might like this: https://touringplans.com/blog/2020/09/02/new-introducing-lines-2-0-what-to-expect/

creathir26 days ago

Honestly, for an information type portal that Touring Plans is, React Native is probably more than suitable. It works well for countless big companies (Facebook being the biggest) and frankly unless you are doing something super specific (like your AR stuff) the advantages a fully native app brings are pretty small.

lentesta26 days ago

For what we want to do, it makes more sense to use one codebase for both platforms. There's not that much difference (for our app) in platform capabilities these days, so the expense isn't warranted. I love the idea of React Native. I think the debugging tools are a couple of generations from where they need to be.

flutas27 days ago

As a native mobile dev: Ewwwwwwwwwwww. As someone who knows how much my company charges per developer: This is probably a good platform for you, since I doubt you have the budget to pay for multiple full time devs to pound out bugs year round on 2 versions of the same thing.

FigmentFan8227 days ago


lentesta27 days ago

It's the new app. This first release will concentrate on bringing over existing functionality. It's built on a modern platform (React Native) and will allow us to do some interesting things going forward. ETA: If you haven't seen it, here's our summer intern's project to add in-park navigation through 2D maps and augmented reality to the app. It's rough, but it showed it's doable.

CastAStone27 days ago

I agree that they're probably doing a new app; the "Your Wish" is an interesting Genie reference. Wondering if they know some news is coming. I love how battery-friendly the existing Lines app is; my problems with it are that it's hard to build a plan from scratch on mobile, and that if you open the DL and WDW versions on your phone within a short time of one another, it can create some strange bugs.

jinx840227 days ago

My best guess is a new mobile app for Touring Plans. That thing, while usable in some ways, was ugly and sometimes not intuitive to use.

CastAStone27 days ago

Your Wish, huh? Thoughts?

HauntedMansionFLAMay 28, 2020

Then the park would be packed. DHS was a mess when they did just for Rise and that’s one ride. It would be awesome thank wear you could plan out your day with every ride.

jinx8402May 28, 2020

Also seems like the perfect time to do away with the free fp+ system, and go paid. "Don't want to wait? Pay us now to get on!" :confused:

WEDway Inc & Company LLCMay 28, 2020

Is there any chance that this could be used as "the way" of making sure social distancing occurs within the parks? It seems like the perfect way to incorporate a reservation system, and eliminate standby lines.

DobergeApr 22, 2020

If virtual queues transition from a thing to the thing, maybe Genie's biggest advantage is tying into Disney's systems to automatically book guests in virtual lines for attractions. Like touring plans but using location placing you in virtual queue for next attraction after enterring or exiting first attraction (using location based data). Like those Brazilian steak houses with the green and red sides when on/off wanting food, Disney could charge by the time "on the clock" that Genie is used. Really though, people would feel nickel and dimed so I'd still bet on a flat fee per person. To differentiate from free methods, maybe Genie can place into next queue when *enterring* first attraction and "free, manual" way through MDE may only allow to book next attraction after *exiting* first attraction (magic band sensors near exit?). I'm probably way off track but it's at least an interesting way to look at combining Rise of the Resistance location based demands with virtual queues with copying ideas from the good people at touring plans.

MisterPenguinApr 21, 2020

I already have an active suit against WDW in progress regarding lack of actual 'magic.'