Changes made to Disney Jollywood Nights aim to fix the problems from opening night

Nov 20, 2023 in "Disney Jollywood Nights"

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Disney Jollywood Nights opening night

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Posted: Monday November 20, 2023 2:33pm ET by WDWMAGIC Staff

This past weekend, the second Disney Jollywood Nights was held at Disney's Hollywood Studios with fixes for some of the issues reported by guests at the opening night two weeks ago.

Disney listened to guest feedback and made several changes of right two of Disney Jollywood Nights at Walt Disney World

The biggest change for night two of Disney Jollywood Nights was the addition of more characters for the meet and greet experiences.

Disney drafted in Stitch, Jiminy Cricket, Pinocchio, Snow White, Dopey, Mary Poppins, Mr Penguin, and Duffy.

The additional characters do not appear all at once and are in rotation with others, but the changes help bring more variety and capacity to the event.

Disney reworked the wristband distribution for those guests already in the park and replaced the chaotic setup at the Mickey Shorts Theater with a better system on Grand Avenue. Most guests reported shorter waits and no issues obtaining event wristbands.

The Twilight Soirée at The Tip-Top Club

At The Twilight Soirée at The Tip-Top Club, improvements have been made to the bar, with more bartenders, a few more tables, and a better-organized queue. Bellhop Cast Members appeared in the area, adding more of a Hollywood Tower Hotel vibe.

Three nights have sold out so far, leaving seven dates with available tickets.

Ticket prices range from $159 – $179 per person, with a $10 discount available to Walt Disney World Annual Passholders and Disney Vacation Club Members.

Disney Jollywood Nights 2023 dates are:

November: 11 (sold out), 18 (sold out), 20, 27, 29
December: 4, 6, 16 (sold out), 18, 20

Read our review from opening night for an overview of Disney Jollywood Nights and everything on offer.

Disney Holidays in Hollywood

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Fido Chuckwagon18 hours ago

Nah, this is one area where Disney customer service excels. I’ve never heard of anyone being SOL when they can’t make a party. The worst they will do is a credit, and depending on the circumstances, refunds are not unheard of.

Fido Chuckwagon18 hours ago

They will almost certainly give you a credit towards future purchase.

AmishGuy9119 hours ago

If you don’t use the tickets you’ll have a credit in your account that can be used for any future special event tickets. This is standard.

Nunu19 hours ago

I know of people in your situation who've gotten a refund or credit. In my experience with dealing with Guest Relations, asking nicely can go a long way. Good luck!

ᗩLᘿᑕ ✨ ᗩζᗩᗰ20 hours ago

Plead your case. But you're likely SOL. Most situations do not permit a refund, credit or transfer. Sorry.

SJN127920 hours ago

I bought tickets for Dec 21, but I don't think I will be able to make it to florida. Am I able to get a credit, or is it a total loss?

bmr1591Jun 07, 2024

Money. They want money. It’s really not complex. They had more than that available during regular hours, but you’re correct there was much more available at parties. Unfortunately for those not wishing to attend, special food items is a big selling point for many to come to the parties, especially to those who’ve attended in the past. With that said, every resort and park had holiday food offerings available that didn’t require you to go to a party. Could they do more? Sure, but it’s not like they do nothing. The real tragedy last year was the Jollywood shows not becoming normal park experiences after the final parties were done, like the Christmas parade does.

Dr.GrantSeekerJun 07, 2024

I know Epcot has FotH, which I do enjoy. But MK I recall only had like 1 or 2 holiday treat options this past year and studios was similar. Just shame that we have to buy a party ticket to be able to choose from and purchase a normal selection of holiday treats that should be for sale durning the day.

Cmdr_CrimsonJun 07, 2024

So, what's from them changing this to just a non ticketed event..It's ridiculous.

bmr1591Jun 07, 2024

Yes. Each park had themed snacks for Christmas and EPCOT has a whole festival.

Dr.GrantSeekerJun 06, 2024

Agree. Do any of the parks even have holiday treats or snacks to purchase during normal operating hours? I cant recall many options the last few years though I could be mistaken. Half the reason we won't go during the holidays anymore since its all behind a paywall.

gerararJun 06, 2024

Even if they didn't want to put up the temporary screens, the Fantasmic! billboard screen is there all year round, just covered by a tarp. Very weird they didn't even utilize it one bit after investing into upgrading it a couple years ago..