Walt Disney World
Average Reader Rating:
"My Magic Plus- gets a PLUS from us!"
Reviewed on Nov 14, 2013 by Tinkgrl1685
We just got back from WDW... we were there from 11/6- 11/12, stayed at POR with Magic Bands and FP+. We absolutely loved the whole system. I was little apprehensive before we left, reading so many negatives but everything worked so well all week.
We had no problems with our bands and the MDE app was wonderful to change attractions/times when we needed to. Wait times posted on the app were always accurate to the actual times of the rides. It is so much easier having a Magic Band. Not having to go through my bag every time we enter the parks. No paper fp's needed. So much easier when paying for any kind of food on the dining plan whether it was quick service or table service places... You just scan your band and enter the 4 digit pin, we thought that was great!
I am REALLY looking forward to returning in November 2014 and using the Magic Bands again... they were truly wonderful from beginning to end! They are also comfortable on the wrist... I know a lot of people were concerned about the comfort of them but they really fit nicely and as the week went on, they got more even more comfy.
My Magic Plus gets a BIG thumbs up from us!
Reviewed on Nov 13, 2013 by Ariel484
We just used Magic Bands for our trip from 11/8-11/11. They were comfortable to wear (we tore off the grey portion so that we could wear them without the extra portion of the strap being bulky) and were very convenient - it was nice not to have to pull out paperwork at every turn and very nice not to carry both an Annual Pass AND a Key to the World card as our room key. The bands worked great everywhere - at MCO for Magical Express, as our room keys, Annual passes and a way to charge to our room. I had one small issue on the first day the first time I tried to buy something when the Cast Member said the register indicated I'd reached my charging limit for the day (??) but that got fixed quickly. It was nice to take with me during the Wine & Dine Half Marathon - normally I need to take my KTTW and AP, this time I just wore the band, which was perfectly comfortable.
We had FP+ for 2 of the days of our trip and only ended up using 2 of the 6 passes we booked but it was nice to know we had them without having to physically collect them. The website is still buggy but is getting better. I had a hard time with booking some FP+ for some of the days for an upcoming trip but that seems to be working itself out slowly but surely.
Overall it's a nice thing to have but not something that I feel made my trip a ton better. Having said that I'm definitely a fan of having the bands.
"A few issues for us"
Reviewed on Nov 09, 2013 by Traci
I got everything set up in advance just fine but getting the times just right for our FP+ did take some time.
Once we were on site everything with redeeming FP+, charging and dining plan credits worked fine.
Changing the FP+ times if needed was useless when trying to do it on our iPhones the app ran way too slow or would just give us errors.
Our major issue was getting into our room. The first time my husbands band stopped letting him into the room. Thankfully all the other bands still worked.
Our next to last day I came back to the hotel with my 2 year old so he could take a good nap and stay up through Fantasmic that evening. I have 2 bands and 3 KTTW cards on me. Not one worked to enter the room. This was really stressful as I needed to get him down for that nap. With my son if he gets overtired he crosses over to the hyper zone and nap will not be happening. There was a housekeeper a few doors down and she was very nice and got a manager to come out to the room and let me in and yes my son got his nap and we all were able to enjoy Fantasmic.
"Stay Calm, all is well"
Reviewed on Oct 23, 2013 by Lima Time
My Family used the Magic Bands this past Sunday at the Halloween party. We were there only one day, but we had zero problems. From the time we got them in the mail (the day after we ordered them) they worked perfectly with the room (Garden Wing at the Contemporary) and had no problems with our fast pass reservations. Plus it is really cool to see the light turn green.
They are fast and convenient especially toting around a 4 year old.
I do believe most of the negative press is, people fear change. I implore everyone to take a deep breath and relax. Life is change, it happens. Some for the good, some for the bad, but change happens. I really think everyone is going to be happy with the bands going forward, my family and I loved them and I think you will too.
"Not really a needed."
Reviewed on Oct 21, 2013 by ddrongowski
Check in using magic band, had issues that they had us booked multiple times with multiple rooms and to many people, but it got worked out.
FP+ worked fine, except BTMR was broken and CM wasn't able to give us a FP as we had FP+. Directed us up to the kiosk that he said was near liberty bell area. Unable to find kiosk, asked another CM in Christmas store, after 10 minutes she told us that it was next to the shooting arcade in the tunnel, and it was. The system told us to use our FP+ for HM, MI, POC, Buzz, speedway, BTMR, Splash, or Space mountain, up to park closing, but it would not be valid for EMH's. The system also sent an email to my yahoo account, but I do not carry on vacation at WDW.
Sunday DHS and MK
FP+ for TSMM was very nice to have.
Monday AK and MNSSHP
Cancelled our ADR for today on Sunday, because it with FP+ makes things to rushed, and pressured. Tried here and now on MM+ application, works on Ipod, fails Samsung android devices. Tried multiple times thru the day same results.
Tuesday DHS and DTD
Tried here and now on MM+ application, works on Ipod, fails Samsung android devices. Tried multiple times thru the day same results. Even after verifying Andriod was up to date, and MM+ application was also. Did an uninstall and reinstall, same results. MM+ messed up when going to view FP+ times on smartphone. Had DW showing she used all her FP+'s already although we had only been in the park 20 minutes. Had to go to the kiosk area in the front of the park, were it took 30 minutes for them to get it straighten out. It took them 4 of there own mobile pads before it would read a band. They said they are having serious issues with MM+ application. Oh and straightened out means that our original FP+ time was no longer available, and made planning to get to the next FP+ selections feel rushed and pressured.
All 3 FP+'s worked without a hitch today.
Thursday DHS and DTD
Used FP+'s for RR and TOT. Did not use our third FP+ that day, but figured we would see what other attractions we could swap it for, but MM+ said nothing was available.
Used 2 of our 3 FP+'s, one for EE, and the other for Dinosaur. Tried to alter the third that was for Kali, but MM+ said there were not options available.
Used all three FP+'s for BTMRR, SM, and HM. Also got a paper FP for buzz.
We purchased PP+ and the band does not work for attractions or character meets (this was also on their website in the FAQ area). We did loose pictures that we put on the band, and reverted back to the PP+ card only. Also when we mentioned this to one of the photographers he said the bands don't work most of the time for the pictures, even though it makes mickey go green. Also we wound up having pictures that were not ours. If you decide to try and change you FP+ option for a park that day, it seem to fail most of the time. Heard others discussing this also. The WIFI signal is not equal across all devices, our Samsung had low db, but an Ipod had better db. The WIFI signal db in the parks, etc… needs to be enhanced greatly if it is going to be usable.
My magic band never got comfortable, but I am a big guy, and have 8.25" wrists. As far as I am concerned the band is a solution looking for a problem, or is a great idea without any merit. Just stick with the cards with an RFID chip. Also they will gladly sell you a "band securer" for $5.00 because the bands pop open a lot according to them.
$2 billion on MB/MM+/FP+, and still the yeti is broken, the sign at the bizarre is frozen, the captains projection system at POC is broken, and the mermaids, look nothing like mermaids anymore. Lights are still burnt out all over the place on property, refrigerators are now not in the rooms except for special cases. Main pools are closed when life guards are not there. I'm thinking they need to spend money wiser.
"MyMagicPLUS... A HIT!"
Reviewed on Oct 21, 2013 by G00fydad
We just returned from a 10 day, 9 night stay at Disney's All Star Movies Resort using the MyMagic+ and FastPass+. I went in expecting to love the new system even though there are some who do not like the idea, but I came out of the experience loving every minute of the deal. I set our FP+ up for mid to late day and we arrived first thing each day to whatever park we wanted to start out at and received a literal "walk-on" for every ride. Then we had the FP+ for later in the day. The MM+ experience was pretty neat, although not many attractions use it to single you out by name, yet. The big advantage was the MagicBand. This was so much simpler than carrying around a room key, cash, and credit cards for every single thing we wanted to purchase, or to get into the room. I will definately do the whole MM+/FP+ thing in the future!
"MagicBand Review: Loved it."
Reviewed on Oct 21, 2013 by Texas84
Happened to be looking at my Disney account online and noticed the MagicBand and FastPass+ options were available. I was not notified in advance. So I customized and it showed up in the nifty box about 30 days out. Also did advanced online check-in. One thing about picking FP+, you can't really view and pick times at first. Just pick one of the suggestions then you can go back and pick times you really want.
I wore the band for a few days to break it in and it was never a problem during the trip. But I'm usually wearing some kind of wristband anyway. Be sure to have it when you check in to the resort.
When I checked in to Pop I told the CM I did online check-in and all I had to do was touch the Mickey, wait for green, and enter a pin for purchases. The pin I entered online during early check-in didn't take but re-entering took about 2 seconds. The friendly CM handed me my packet, a KTTW for backup, and a map showing me where my room was and I was out of there in about 10 minutes. This was about 6:30 PM.
Minor issue #1: The door was recessed and I could not get the MB to open the door. So I used the KTTW to get in the room. After I packed I went out and practiced a bit and figured out quickly how to get my wrist in there. I didn't have to use the KTTW for my room again.
No problems getting into the parks. I had used the new entry points before with my AP and it wasn't a problem then. A lot of guests were confused about how the MB/fingerprint sequence worked and most of them wouldn't skip to the second station when it was open. But the CMs were there to wave them up. I did see a few guests go through without getting double greens.
I'm all Windows so I didn't have a device to change or view FP+ while in the parks. I typed my reservations manually in OneNote. I did use my Windows tablet in the room Sunday night to make changes for a Monday Epcot run. I was able to get a Test Track for 10AM and Soarin' for noon. Went to Soarin' just after 10AM and the MB didn't go green. The CM told me I could go over to the Soarin' desk and they would check for me. I looked at my OneNote and, yes, my 10AM was Test Track, not Soarin'. Doh. That was the only FP+ issue I had and it was my fault. I was also double-dipping like a maniac at all parks with the old paper FPs. The MB worked on Test Track design as well. It usually doesn't work for me with the KTTW.
Minor issue #2: The point of sale devices were not easy to use. But I got a lot of practice at Food & Wine and had the 'wrist roll' technique down by the second day. I only saw one point of sale machine down and I only had to use the KTTW once. The ones that worked the best were at some of the counter service restaurants that had them hanging vertical at waist level instead of sitting on a level surface. That made them easier to use and it didn't require the 'wrist roll' technique.
I gave the process a 9 just because of the point of sale being slightly tricky. Food and Wine was a really good test for this and it passed with flying colors.
Reviewed on Oct 15, 2013 by cba
I stayed at the Contemporary from 8/5-8/8, and MyMagic+ was a huge factor for getting on rides quicker. For instance, when Pirates of the Caribbean had a 45-minute Stand-By (and no regular Fastpass tickets were being distributed) we got on in 5 minutes instead. Also, we booked a room in the Garden Wing of the Contemporary, but instead we got to stay in the main tower with a great view of MK with no additional charge, and I suspect it was because of MyMagic+. Also, we didn't have to run out, get a Fastpass, and then come back in an hour. Instead, we planned what rides to choose from weeks in advance so we knew what we doing that day. I give it a 9 because of bugs, but they only helped us. For instance, on the day we went to Animal Kingdom, we had Expedition Everest first thing in the morning, and we got to the entrance of the queue line around 20 minutes after the Fastpass expired. But thankfully, the scanner still let us through. I'm not sure if Disney intentionally gave us grace time, but whatever way it is I'm thankful for it.
"Not sure what all the fuss was about"
Reviewed on Oct 15, 2013 by Stitchrules
My DW and I were at the world from 10/6 thru 10/13 and were able to use the bands because we started at AKL. The bands as far as I am concerned were a huge hit and very convenient. The only issue we had was they did not open our door at AKL, but we never went down to correct because we still got the keycards also. When we moved over to WLV the bands worked get on the door. I liked being able to do the fastpass+ and not having to run all over the park to get them. The rest of our family showed up on Wed. 10/9 when were at WLV and did not have the bands so we were back on regular fastpasses and it was kind of pain having to go from end of the park to the other to get a fastpass. The only thing I did not like was not being able to use Fastpass+ at different parks since we have the park hopper option. Other than the door at AKL we never had an issue with them, they even worked at the ME when we arrived at MCO. Loved not having to dig out our room key or park ticket. The bands were even used for our Photopass and since our photopass is tied to the email address I did not even have to load up a code all of sudden the photos were there. I have to give Disney some big time kudos for the new system seems to be working pretty good.
"Mostly positive, negatives minor"
Reviewed on Oct 09, 2013 by Foolish Mortal
Overall I thought the experience was mostly positive. What I liked the most was the ability to change attractions, times or even park on the fly. Did this a few times both on the app and at a kiosk. Each time it was a relatively easy process. Another good feature is that if an attraction goes down you have the option to go to another fp+ attraction with openings without having to do anything. Only catch is that you have to monitor your selections via the app. If their is a way to get text alerts if an attraction goes down I didn't notice it. Even though I still like the key to the world card as a souvenir it was nice not having to reach for my wallet whenever I went back to the room. My biggest issues are that you can only select 3 attractions per day and that you can't select attractions in different parks. Minor issue with the readers. Seemed like there was no room for error. If I didn't hit the sensor dead on I had to adjust the band to match up perfectly. Just like some tv sensors are very touchy with remotes. Would I do it again if asked, sure. Would I pay for it, NO !! If the reported costs are true the money would've been better spent on park maintenance and new attractions. Not crazy about the idea of fast pass machines totally disappearing. My 7 rating can easily be made a 9 with some minor tweaks.
Reviewed on Oct 07, 2013 by Sean
Preface: DW and I celebrating our 15th this past week and we were asked to test. I was not interested in it but the DW was so we said ok. Here are our thoughts:
Customizing the bands: no big deal here just log in pick a color and name for each of us and 3 days later we have our fancy bands in their fancy box. Getting excited.
Setting up FP+ reservations ahead of time: Since our APs expired the day before check in we couldn't reserve any until we showed up. (Big "Why?" here for Disney. I called (twice incase the first CM was wrong) and attempted to renew our APs over the phone so we would have valid passes and reserve our FP selections. We were told, twice, that they can ONLY renew our passes IN PERSON! I explained our FP+ issue only to be told they would have vouchers waiting for us if we liked but they could not renew over the phone. Big disappointment)
Checking in: what should have been a quick process drug on for over 20 minutes. We were told our bands had been deactivated, the bands we have had for only a week and never used had been deactivated. We were told there was no way or reactivate them so they went to the back and got new bands. Ok, so this was really annoying and frustrating but I would expect this type of issue to be resolved by full roll out.
Setting up FP+ while you're there: This was surprisingly easy and weirdly fun! After you make your initial selections you can go back in and modify individual attractions and/or times, THIS was a big +. We were no longer bound by a hard paper FP time. If our lunch took a little to long or we just didn't want to leave Tomorrow Land we could adjust our BTM time accordingly! I found myself massaging our FP times throughout the day so we wouldn't be rushed if we wanted more time elsewhere, again BIG +.
Wearing the bands: I wear only two "jewelry" items, my wedding band and a watch, so I wasn't to excited about wearing something new. About day 2 the band really relaxes and you hardly know it is there.
Redeeming a FP+: easy as can be. Tap, hold and when the light is green you're good to go!
Final thoughts about it: IMO, Disney needs to up the entitlements to about 5, then loosing the paper FP is more palatable to me. Disney MUST improve their wireless! The park levels were about 3.5 all week and I had to keep my phone on 3G the whole time since the Dnetwork was so poor. I can't imagine what would happen during Christmas week. Disney needs to better educate folks as they approach the entrance on how to use the band, or even the RFID card, while entering the park. They could greatly reduce the bottleneck and long lines to enter if folks would just touch the band AND press their finger at the same time rather than doing one then the other. To many times you see the CMs telling folks "ok now do this, ok now do this". If they just posted some signage and told folks to do BOTH they could move us through faster :)
Overall: pretty happy with the concept and hope they shake out the bugs before our December trip as I'd be happy to try it again.
"MagicBands and FP+ Makes For Great Trips!"
Reviewed on Oct 06, 2013 by John
We returned this past weekend after a nice 10 day WDW visit. We were lucky enough to get in on the latest round of Magicband and FP+ testing. Here are some of my impressions, though overall I love the Magicbands and FP+.
Magicbands were super easy to set-up and worked with our APs. We also had people who had no tickets and a mix of old no expire tickets. Linking through the website or apps was nothing. Those who didn't have tickets were able to purchase at the resort and have the ticket put right on the band. One thing we were told if you have old no expire or multiple tickets for one person, on link one, then use the remaining time then link the other. Sometimes the system doesn't know which to take days off of.
The Magicband work pretty flawlessly for the room, park and purchases. Though the system is a tad slow at times, you have to hold the band and wait for it to read. I use RFID cards for work to access doors and they work instantly. It's not the case with Disney. Also sometimes the room doors require a few times. From talking to CM friends this is due to issues with the door locks and that not all locks have the same thickness of plastic which can have an impact on the RFID reader in the door.
Purchases were simple, tap the band enter the PIN and done. Only had one time the machine didn't work. If you are poolside or at a restaurant they have mobile scanners that work the same, tap the bad enter your pin and done.
Speaking of the pools, this is one of the best parts of the band. No longer do I need to worry about someone stealing my credit card, room key, ID when I'm in the pool. I got it all on my wrist. Same goes entering parks, no need to carry extra cards in my wallet.
FP+ is amazing. The best part is being able to plan our day before we leave. No longer do we need to run around the park to get a FP then do whatever to kill time. Now we know where and when we have to be at a ride before entering the park and can plan the day accordingly. The app worked very well and it scheduled FP+ times around any dinning reservations.
Other cool things are the new interactives that they are adding. Like the Pirates scavenger hunt in MK. You go to the little booth, you tap your band you get a map and you are off. If you are in MK do this at least once. The different interactive stations are really good and surprised us. It's so much more then a silly kiosk. We came across cannons that we set off, blow dart guns, explosions, again not cheap and not chessey.
As I said overall the MagicBand and FP+ were great. They worked really well without any major issues. Besides the occasional not reading, the only other issue is the turnstile layout. Having them front to back was a silly design. If someone with a wheelchair, scooter, stroller get's hung up on the front turnstile you kinda block the behind turnstile and it gets a bit messy. Also it's a bit weird security wise at times, as guards at the resort wouldn't even scan the band when entering and would just let you through.
"Will Be Great Once They Fix the Few Bugs"
Reviewed on Sep 28, 2013 by HouCuseChickie
I really don't know where to start first because it impacts your trip on so many levels. I guess I'll start with the kids...
We were lucky enough to be able to pre-order our bands, so I was able to pick colors. The kids LOVED that their bands were in their favorite colors...well, for the most part. DD4 is hoping they come out with a purple band, but blue was a good substitute. I even had one dad with another family jealous because I guess we were given more color options. I also like that I wasn't blindsided by it...as a number of families were given bands by surprise upon check in...and you only get gray if you're in that boat. You still got traditional KTTW cards "just in case."
The first area we tested the band was the room- absolutely no problems getting into the room. I felt bad for the guys next door to us because they were not given bands and had problems with their door when using the traditional cards.
Dining was a little more tricky. You have to get the band lined up just right for the scanner to read it, but once it does, it's super simple from there and I loved not having to fish out my card to pay for things. The band also helped streamline paying some too...we had family who were staying at the Dolphin with us at a number of meals and it definitely took longer for them to check out. We were not on DDP, but I'd overheard other people paying by dining credits and having no problems.
I easily linked up our MNSSHP tickets to our online info prior to travel. I packed them just in case, but we had no problem getting in by just using our bands. It also let me book 3FP+s for that day because of the tickets. No problems whatsoever using them for fast pass at this point. The real problems came in when I linked in our regular park tickets.
Our park tickets for our trip were complimentary tickets. I couldn't get them issued any place but Guest Relations. The first problem we ran into with them was that they only let us book 1 day of FP+...it told us we'd hit our limit and we couldn't book anything for any other days for which we had tickets. This forced us to use regular FPs on one of our days...meaning I had to rely on physical cards to issue FPs. You don't realize how much of a pain it is to fish out your cards until you get used to doing everything with your band.
The other issue we had was park entry for the kids. DH and I were no issue, but apparently special tickets like comps show up differently and have a hard time reading children in the new system. So, we had a couple of times with park entry where iPad toting CMs had to help check us in. The system was such a mess at Epcot that it took about 20 min for us to get into the park since it was presenting issues for everyone. i.e. all of the readers were acting buggy.
The BOG FP+ they're testing is AWESOME!!! The line was between 45-60 min wait, but we checked in at the beginning of our window (12-12:15), walked right up to the door, paid for our pre-ordered food with our band, found a table, and after a quick chk on our ticket- our food was served. I don't want to see them do this with all quick service, but at BOG- brilliant!
The bands do get sweaty after a while, but I've heard powder can help. It's also nice that they're waterproof and can be adjusted down for a child's small wrist. The little slides and decorations are also cool + I love how your name is on the inside, so it's easy to see which band belongs to which person.
All in all, I think the bands are a GREAT addition and would love a chance to use them again once they work out some of the little bugs we experienced.
"Works for me"
Reviewed on Sep 19, 2013 by Sdrwolf
Been using them since 16th. No problems so far. Found it easer if you wear them with the ears towards you. Makes it more comfortable to hold it on the reader. Use the slider clip thing that comes with it to stop them popping open.
"Great idea, but..."
Reviewed on Sep 19, 2013 by Tysdad747
My family has used our Magicbands now for the past 2 weekends, each 3 day trips. The band isn't uncomfortable, but it makes your wrist sweat when you wear it. It's convenient to be able to wear it in the pool and be able to go up to the pool bar and get a drink without having to go to your chair and find your wallet. I like that a PIN # is associated with it so if you lose it you are still safe from someone buying items on your room. It tends to pop off when we hold our toddler and go to put him back down to walk. When paying around the parks with it, you kind of have to hold your arm in an awkward position to be able to line it up with the machines at the concession stands. I think a better idea would have been a ring because that way you can just bump your fist to the machine and you wouldn't have that awkward "my arm doesn't really bend like this comfortably" feeling.
I don't think it gets you in the parks any faster. If anything, it tends to slow you down because you have to wait for the light to spin up before you place your finger on the reader.
As far as fastpasses go, this idea is great. However Disney needs to allow you to choose fastpasses at multiple parks each day. I scheduled 3 fastpasses at HS at night and since we were going to AK during the day, I wanted to schedule 3 fastpasses there. But I couldn't since I used my 3 at HS already. If I could have scheduled my fastpasses at AK for that morning and HS that night, it would have made life a whole lot easier. Come on Dis, you sell Park Hopper passes, what's the point of allowing us to jump from park to park if you aren't going to let us schedule fastpasses for our entire day...
Also, they should allow you to use your Magicband as a photopass so you don't have to find that little card every time you get your picture taken.
We liked that when we ate at BOG for lunch, the staff could find us and serve us our food easily because we were wearing the bands. This could come in handy in the future for tracking down lost children.
Overall it was a great experience and we liked the bands more than we disliked them.
"Magic band awesomeness"
Reviewed on Sep 19, 2013 by mickey2008.1
Flexibility! Change FPS on the fly. Running late, use the phone and change them. Need adrs, look it up, change them. Only three fps per day, but that is all you need, the main ones. Park hopping is a thing of the past, fine by us. Is it too much planning, nope. one park per day and enjoy a dinner at a resort. We thought it would be a pain, but it really helped. For example, we have Fps for MK, switched last night to Epcot, and got all the Fps we wanted, plus you can change the times for each fp if it is not the time you want. The system gives you three attractions at three prearranged times, but if the times are not for you, just go to the app and change each one. Dont like your ADR, pull up the app and change it with availability of course. It is so easy to use the magic band to get into the parks, use Fps, food,, it is so much easier. Thumbs up! Anybody have questions, please fell to contact me at mickey2008.1 on here. And as for the new POLY rooms and longhouses, I will be posting pics soon in my trip report yet to be named, but the new POLY is awesome.
"Very few problems!"
Reviewed on Sep 17, 2013 by Joshrzmeup
We used these bands from 9-14 of September and honestly, the only real problem we had with them is that we didn't like how the Main Street Electrical Parade Fastpass+ area was set up and managed. Yes, you had your bands scanned and was granted access but behind CM's backs, people were sneaking under the rope and pushing people and people's stuff out of the way to get a good spot and take pictures, or lied and said, "i'm just taking a quick castle picture" and then staying and inviting their family in. Good views, yes, but needs better management.
Our bands worked (for the most part) at every entry point and every dining place we used them. At Kona Cafe, the server had to re-boot their scanner to get it to work with the bands. Now and then it wouldn't let us into the park but it was usually our error of using the wrong finger on the wrong hand (like using pointer on right instead of left - that type of thing). When it did give an error, someone was right over with their hand-held system scanning it.
No problems using our fastpass+ reservations for the rides, the hotel explained everything we needed to know when we checked in.
The app was very slow to load and froze up on my phone quite often as a result, it didn't matter if it was on wi-fi in the parks or mobile data, so I usually ended up going to one of the kiosks or our hotel to change times for the attractions.
Used the fastpass+ for Wishes, was located in the rose garden and you had to be scanned and let in the gate to get in, which I liked! Great view, relaxing to sit/lay on the grass and watch it in a secluded area, less of a nightmare to get out of that small area, but once you were out of the gate, and they didn't care how long you took - then it was madness.
Tips - make reservations for later in the day. I had figured that I would make them early and then that way I could get them out of the way and get the paper fastpasses for other rides, but we never really did use more than what we had and when we did use our reservations, there was next to no stand-by line early on.
Bands weer not irritating, I didn't even know I had them on for the most part, no band tan even though it was very hot and humid, and really if it did, it would look no different than a bracelet or watch tan.
Kind of convenient, we found. Better than making sure we had our key on us at all times, looking for it in our wallet, making sure we put it back where it was, didn't drop it, keeping an eye on our stuff at the pool and making sure we didn't lose the key when we got our stuff, etc.
"Clearly still a test, but great when it worked!"
Reviewed on Sep 08, 2013 by Trey D
A few notes about our MyMagic+, MagicBands, and Fastpass+ testing:
Planning ahead of time was fun and overall, the My Disney Experience was fun and helpful. Though slow for a modern web application, the site gets the job done.
My DW and I went in early September, the day after labor day. I forgot my MagicBand (MB) at home but was issued a new one upon resort check-in at Pop Century. Unfortunately, the front desk cast-member programmed my new MagicBand as my wife's MagicBand. So in effect we were both wearing her band. This was not a problem when paying for items, but always caused a stir when enterring attractions or redeeming fastpass+.
A Guest Services cast member eventually got me a third new band, which was almost correctly (attractions, payment, etc worked fine, but couldn't enter hotel room like I could before.)
Because crowds were light during our stay, the fastpass+ advantages were not immediately apparent. Worked well when needed. My biggest fastpass+ request would be to change to new attraction and new time in one action. (Currently you can either change attraction or change time. To do both requires lots of finagling.
We took advantage of the Beauty and the Beast Fastpass+ option. That was a clear magic moment. A great use of the location tracker on the band, and the whole orderring/fastpass/dining process was outstanding. That restaurant also had the friendliest cast members of the whole trip.
Though we had some hiccups with the replacement band (which yes, was my fault, they could have some stronger checks to make sure reissues work as desired), it is overall a great new and I think useful addition to the Disney Magic.
"I loved our magic bands"
Reviewed on Sep 03, 2013 by Mrsdonaldduck
We had a great experience with our magic bands and it definitely saved us time.
1 it was nice to use the band to open the room door and not have to fish for a key
2 it was also nice to use the band to pay for everything and not have to look for a key or money in my bag
3 loved not having to run to Rides after park opening for a fast pass. We set our fast pass in advance for all of the key rides and didn't have to rush or worry about getting to the parks early to run and get a fast pass
4 if we weren't going to make in time for the fast pass window we set we simply went into the my Disney experience app on my phone and pushed the fast pass time to later in the day. For example we were running late and knew we would not make our splash fast pass scheduled for 9-10 so we pushed it back to later in the day
5It was also easy to change ride selections. If we had a fast pass for pirates and it was only a 5 minute wait and we didn't want to use fast pass that we had set up in advance we simply went into the app and changed to fast pass for a ride that had a longer wait
6 LOVED the fast pass for the parade and fireworks it was amazing!!!!
"Critic to Convert"
Reviewed on Aug 31, 2013 by Tuvalu
We were selected 8/3-5 for our AKL stay. We are also annual passholders. Before our vacation, we did not like the idea of having to wear a band and pick our fastpasses in advance, as we thought this would limit our flexibility. We opted to participate to find out for ourselves what the experience would be like, rather than remain critical in our ignorance.
We ordered our MagicBands and selected our FP+ for our entire vacation week (we moved to the Poly after our AKL stay; we could not use the MagicBands for room entry or charging at the Poly, but the bands were still valid for our admission and FP+)
Two minor complaints about wearing the bands: they can make your wrist sweaty, and can interfere with your ability to wear a watch or bracelet. My husband solved his dilemma by carrying his band in his pocket and taking it out when he needed to hold it against a scanner.
PROS for wearing the band:
No need to dig around for a KTTW card at park entry
No need to carry KTTW card to the pool (band is waterproof) or fitness center or on a run
No need to carry cash or credit/debit card if band has charging privileges
We are planners and know which park we are going to in advance; thus, it was easy to make our FP+selections. PRO: No more early-morning sprint to the the fastpass machines for Soarin' or Toy Story! Stress eliminated ~ we knew we had a ride time. On a day we were running late, we simply logged into MDE and changed our FP+ times.
When RnR went down, we received an email alert that said we could wait for the ride to become operational again and then ride it at a different time, or we could exchange our RnR FP+ for another Studios attraction. We waited for RnR (which was down only an hour.)
CON: The MDE app is cumbersome and slow.
We were also able to obtain paper fastpasses with our APs, so we realize we had the "best of both" this vacation. However, we were pleasantly surprised with the ease and convenience of MM+.
"MyMagic+ before arrival..."
Reviewed on Aug 30, 2013 by Caleb&JoshuaDad
My family and I will be staying a PORS Sept 28th - Oct. 5...
I was able to access the Magic Band customization and FP+ reservations approximately 45 days from when we were scheduled to check in. However, I noticed that I had to do an online check-in in order to be able to access the system. I am not sure if this is necessary or if it was coincidental.
I customized the Magic Bands for my family and then started making FP+ reservations. Although I could pick attractions fairly easy, I didn't always get the times I wanted. However, once I made the reservations (close to the times I wanted) I exited the system and realized that I could go back in and adjust the times per attraction reservation. Bottom line, pick your attractions and then go back in a adjust your times to when you want.
A quick note on the Magic Bands...it appears as though customization can be changed but must be completed by a certain date (30 days prior to check-in date). Once you reach the 30 day mark customization is no longer allowed and a message states that the bands are being prepared for shipping.
Magic Band customization ended on the August 28th, and on August 30th I received an e-mail stating that the Magic Bands were on the way.
That same day I came home and found the Magic Bands waiting for me, two days after customization ended. The Magic Bands had been shipped overnight via UPS.
The bands were very easy to take on and off. Another tid bit of information is that there is a grey strip that runs along the outside of the band. The grey strip is on every Magic Band and can be removed in order to make the band smaller for younger children. I have two sons, ages 4 and 6, and removed the strip in order to get a better fit. It was easy to do.
At this point I only have two minor disappointments:
1. I have been trying to make reservations for lunch at BOG because I read you could with FP+. However, whenever I try to access the system it states that FP+ is not available for the date I choose. I have tried for every day we are there just to see but still no luck. I am hoping as time gets closer they will update the system and I'll be able to make a reservation; and
2. I was hoping to utilize FP+ for Wishes and/or the parades but those options were never available. In reading other threads it appears as though they will only offer those reservations during busier times of the year. Maybe I'll get lucky and it will open up closer to time.
Aside from these very minor issues everything seems great and I am satisfied.
"What it is may not be what it will be."
Reviewed on Aug 27, 2013 by Minthorne
Stayed at Pop 8/4 - 8/11
2 separate reservations linked as "Traveling Together" with adjoining room request.
Reservation 1 had Annual Passes, Reservation 2 had tickets purchased from AAA.
1. Unable to link AAA ticket media to Magic Bands via the MDE website, therefore all 4 people on Reservation 2 couldn't make FastPass+ selections ahead of time. Called MDE support. We were informed that we could copy the FassPass+ selections from Reservation 1 to Reservation 2 when we checked in.
2. When checking in the front desk had further issues attaching the ticket media to the magic bands. However, once this was done none of those bands would open the resort room door.
3. Back to the front desk to fix the issue with the door not opening. At the same time we requested the fasspass+ experiences be copied from Reservation 1 to reservation 2 - This took over an hour to complete. They comp'd the meal for reservation 2 in Everything Pop.
4. All bands works for admission to the park, purchases and room entry but the bands on reservation 2 were "deactivated" for FastPass+ and constantly showed a blue light when used to go on attractions. We had the FasPass+ print out from the front desk and the two bands from Reservation 1 worked fine. Every FassPass+ we tried to use the first day was a big hassle where the CM at the attraction did not know what to do. Back to the Front desk after visiting the parks. Another hour and they assured everything was fixed.
5. Second day in parks was same as the first, the bands on reservation 2 were still "deactivated" for FastPass+ and constantly showed a blue light when used to go on attractions. . A MyMagic+ specialist in DHS told us the band needed to be replaced. Again a frustrating day. We didn't wait at Guest Services in the park because the kids wanted to go tot he pool so back the the front desk again. Third times the charm? We complained more this time since it was the third time. Their bands were replaced and from that point forward they worked correctly for FassPass+ They Comp'd reservation 2 a free night for all the problems.
6. We were unable to make purchases with 1 band on reservation 1. Back to the front desk (and the desk had LONG lines every day) More work on the band and that was resolved. While testing the band to make a purchase they allowed my friends daughter to keep the tinker bell "bling" for the magic band that was used to test the band making a purchase.
7. Reservation 1 room lock reader died and had to be replaced - we were locked out of the room until a manager came with a physical key to unlock the door. The reader was replaced with an hour.
1. To unlock the door and when going to the pool the magic band was ideal.
2. It was convenient for making purchases (see limitations)
3. When it worked the FastPass+ was great. Begin able to change fastpasses on the fly was awesome (see limitations)
1. Cannot associate Tables in Wonderland and still required to show Annual Pass and ID for AP discount, so I still needed my wallet even with a magic band.
2. It seemed too easy to get the best times/attractions for fastpass+ and I fear that once it is fully rolled out they will be as hard to book as a highly desirable ADR like Be Our Guest dinner.