All you need to know about 'Service Your Way' at Walt Disney World Resort hotels

Feb 20, 2019 in "Walt Disney World Resorts"

Posted: Wednesday February 20, 2019 2:15pm ET by WDWMAGIC Staff

'Service Your Way' was introduced late last year at select Walt Disney World Resort hotels, and it can save you $10 a night, if you are prepared to lose housekeeping services.

Here is how it works:

  • At check-in, you can decline housekeeping services, and in exchange receive a $10 per night credit. Opting out of housekeeping means your room will not be cleaned and beds will not be made.

  • It isn't possible to choose t which nights of your stay to opt out of - it is all or nothing.

  • Resorts where 'Service Your Way' is available include: Disney's All-Star Movies Resort, Disney's All-Star Music Resort, Disney's All-Star Sports Resort, Disney's Art of Animation Resort, Disney's Caribbean Beach Resort, Disney's Coronado Springs Resort, Disney's, Fort Wilderness Resort & Campground (Cabins), Disney's Pop Century Resort, Disney's Port Orleans Resort - French Quarter, Disney's Port Orleans Resort - Riverside

  • Housekeeping for the last night of your stay cannot be declined.

  • If you are staying in a dog-friendly room at Disney's Art of Animation Resort, Disney's Port Orleans Resort or Disney's Fort Wilderness Resort & Campground you cannot take part.

  • If you decline housekeeping, you can still dial housekeeping on the room phone to request fresh towels, garbage removal and toiletry items.

  • Daily visual room inspections will still be carried out even if you have opted out of Housekeeping.

  • Your Disney Gift Card will be sent to the email address provided at check-in, and is usually received within a few hours of check-in.

Note that 'Service Your Way' may not be offered at all times, so check with the front desk at check-in if you want to take part in the program.

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nickysApr 24, 2019

You can only do it in person. So you can still check-in on-line, but you will need to go the front desk when you arrive.

disneyfiremanApr 23, 2019

We get the gift card. Don’t need housekeeping. I keep the towels changed and stocked. Gift card is great.

TuvaluApr 22, 2019

It won’t be. I have been told by Deluxe managerial staff that there are no plans to implement this program.

wykes98Apr 22, 2019

Does anyone know if it will be introduced to the Deluxe resorts at a later date?

Dave BMar 29, 2019

Maybe they should offer if you decline mouse keeping you get free parking?

Jiminy76Mar 27, 2019

Thanks!!! I’ll be sure to go to the front desk before going to my room to opt out. Seems odd that they do not have this on their online check in through their website. Odds are many people do not know of this unless they are actually checking in and being asked by a CM.

Jiminy76Mar 26, 2019

How do you opt out of housekeeping if you are doing the online check in?

Jon81ukMar 25, 2019

The resort parking charges are discussed here if you want to talk about those instead of housekeeping

MainahmanMar 22, 2019

Is there somewhere else where the dog friendly is further gone into? Our dogs are used to being crated all day while we are at work, but the option to take them with us, and be able to have the friendly face when we return from a day in the parks, and normal sleeping behaviors for them would be amazing. Call me that person, but im interested in that for sure.

UncleMike101Mar 22, 2019

Perhaps I worded my post badly. I'm not upset with the maid service opt out. I'm upset that Disney is playing games with their Guests. Giving the ability to opt out of housekeeping is, in and of itself, a good thing for many guests. However charging those same tens of thousands people to park their vehicle at the resorts, which have always had the parking lot maintenance factored into the room rates, is like putting a dollar in the guests right pocket and taking two dollars from their left pocket. It's the duplicity that I'm upset with. The Disney Management are playing distraction games with us. They might as well rename the place "Wallet Disney World."

Shouldigo12Mar 22, 2019

I can why you would be upset about a parking fee, but I'm not understanding why you would be upset about Disney offering money to opt out of housekeeping services. Yes, they probably save some money when you choose to opt out- but considering how you're also given the opportunity to save money (either on dining, souvenirs, or sonething else) I can't really see how this is squeezing money out of guests. It's just taking choices guests already had, and adding some appeal to one of them. If anything it benefits those who were already choosing to not have housekeeping services.

UncleMike101Mar 21, 2019

All true.... And I'm guessing that many guests are looking at the opt out of maid service money as an offset for the parking fee. I'm simply frustrated by the duplicity of WDW Management in offering money for foregoing a service, housekeeping, and on the other hand charging a fee to park in lots that have already had their maintenance calculated into the room rates.

Jon81ukMar 21, 2019

Parking is definitely a poor excuse to squeeze money out of guests, they didn't drop the room rate for those not using the parking, just added the fee on. But offering $$$ to those who don't want housekeeping is now a common hotel practice that some people may now come to expect. A convention goer whose workplace is paying for their trip might have stayed at the Hilton and loved that they could pick up a cash (or loyalty points) bonus as they didn't want housekeeping. Therefore for those sort of travellers they might see Disney not offering the bonus as a bad thing. End of the day, if you want housekeeping, do nothing, it doesn't change anything for you. If you don't want it, you get some extra cash to spend at the resort. Same at a Hilton, Novotel, Westin, or a Disney resort.