Disney Park Pass reservation system updated with new features and improvements at Walt Disney World

Aug 23, 2022 in "MyMagic+"

Posted: Tuesday August 23, 2022 6:53am ET by WDWMAGIC Staff

Disney is introducing new updates to its Park Pass reservation system today, which aims to remove some of the challenges guests encounter using the system.

Here is a run-down of the main changes to Walt Disney World's Park Pass system at Walt Disney World that are effective August 23 2022.

1. Guests with an existing Disney Park Pass reservation can now modify the date and Park without canceling and making a new reservation.

2. Guests can now book Park Pass reservations for up to 30 guests, previously limited to 12.

3. Park Pass reservations are now associated with a ticket, not a guest. This change means a guest can have a Park Pass reservation for different tickets they may hold, such as a single-day ticket and an annual pass. Previously, this required multiple profiles within a single My Disney Experience account, leading to a complicated error-prone setup.

4. All guests, regardless of ticket type, now use the same Park Pass reservation system. Previously, multiple systems were being used, producing an inconsistent experience.

5. Finally, guests can choose any email address to send the Park Pass confirmation details to, and it is not limited to the email address associated with the My Disney Experience account.

The Disney Park Pass reservation system was introduced as the parks reopened from the COVID-19 shutdown as a way to limit attendance due to capacity restrictions.

Originally thought to be a temporary measure during the reopening from the pandemic shutdown, the Park Pass reservation system is now permanent. Disney CEO Bob Chapek frequently mentions the Park Pass system as being of enormous benefit to the company by allowing tight control of operational costs and managing attendance. 

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Disstevefan114 hours ago

Disney does not think their passholders are stupid..... They just hate them.

Fido Chuckwagon14 hours ago

I’m waiting for the other shoe to drop on how ****ed AP holders are going to get when they move to allowing people to pay for prebooked Genie+ attractions, likely as part of vacation packages that AP holders might not necessarily be eligible for because we don’t need tickets. I hope they don’t do this and allow anyone staying at a Disney hotel to purchase, but I could see it. Back when Genie+ first launched AP holders could not buy it in advance for length of trip but regular ticket media could.

NelleBelle19 hours ago

I think what Disney charges for the Incredi-pass, which I bought, I'm in the same boat as having to make reservations despited staying on property! Meanwhile, my mom, can buy dicounted tickets and not worry about it! I definitely left a long comment when I got the AP survey several weeks ago (not that it'll do any good). Along with the fact that I never get these so-called AP newsletters, have never been able to get a PH magnet (why can't they mail these??), etc.

SamusAranX2 days ago

Unfortunately, this is the result Disney wants. They hate AP holders

Disstevefan12 days ago

I really hate the PPRs. Oh boy, if you are booking a stay on property, your should not need a PPR no matter what entry ticket you use, their systems are smart enough to figure that out. Pre pandemic our family held 3 platinum passes for many many years. The good ol' days are over.

CJ22 days ago

Thanks Disney! Disney Incredi-Pass $1,449 +tax and I have to have a reservation to come even if I book a stay on property. I am taking my nephews to Disney and because they don't have AP, I could only book a stay with AP discount. No deal on tickets for them and I had to make reservations for my family but not my nephews. How much harder do you want to make it on people with AP. I will not be renewing the AP once it's up. Disney has made it clear to me that they want you to buy a package to visit.

Fido Chuckwagon3 days ago

Lol. I can't imagine these "good to go" days on days when any passholder can easily get a day of reservation at any park have any impact on guest behavior whatsoever. They are really stupid, and it’s a bad look for Disney because it makes it look like they think that their passholders are really stupid.

DCBaker3 days ago

Walt Disney World has added two Annual Passholder good-to-go days on April 22 and 23.

SingleRider5 days ago

The park hopping phone number also said MK was closed to hopping.

MisterPenguin5 days ago

It was intentional. They also stopped selling day-tickets to MK on that day.

nickys5 days ago

There was a recent pause in park hopping to MK. Whether it was a glitch in the app or not was debated but certainly there were notifications that hopping to Mk was paused. It didn’t last very long. I think the only other time was the day of the 50th, again at MK.

Patcheslee5 days ago

With park reservations dropped for some, have they reimplement phased capacity closures? We'll be arriving July 4th, and would like to grab a TS dinner in Epcot. Tickets for us is part of a package.

MisterPenguin15 days ago

The point being that MK has reached it max (the much reduced max from Christmases long ago), and that they're keeping people out -- APers who want to hop, and people buying tickets for MK for today.

Unbanshee15 days ago

That's separate from park hopping. Day tickets are more akin to a park pass