Disney's Magical Express service to be discontinued next year

4 days ago in "Disney Magical Express"

Disney plans to end its Magical Express airport transportation service in 2022.

In a statement, Disney said: "Vacationers have more options to choose from than ever for transportation, including ride-share services that save time and offer more flexibility to go where they want, when they want. In light of this shift, when Disney Resort hotel bookings open for stays in 2022, we will no longer offer Disney’s Magical Express service for airport transportation, starting with arrivals Jan. 1, 2022. We will continue to operate the service for new and existing reservations made at Disney Resort hotels for arrivals throughout 2021. Additionally, complimentary transportation options – such as buses, monorails and Disney Skyliner – will continue to be available within Walt Disney World Resort for Disney Resort hotel guests, including to and from all four theme parks."

Disney’s Magical Express service did reopen from the COVID-19 shutdown in mid-July, but has not been providing luggage delivery service for those arriving to and departing from the airport.

Magical Express was launched back in 2005, and quickly became a popular option for guests staying at Walt Disney World Resort hotels, often saving guests hundreds of dollars on transportation costs. The service is operated by a third party vendor Mears Transportation.

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Article Posted: Jan 11, 2021 / 12:01pm ET
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HarperRose18 minutes ago

I did not visit WDW before DME existed.

HarperRose21 minutes ago

Or opt to go somewhere else that is more convenient. I still have not received any kind of response to my email.

Brad Bishop1 hour ago

Granted, I didn't read through 49 pages of this thread but I'm guessing no one else has brought this up: Remember when Disney was touting how "green" they were being by charging for resort parking? "You shouldn't rent a car! You should arrive by bus! We want to encourage our customers to limit CO2 emissions and, in that vein, we'll be adding resort fee, one of which is for parking if you bring your car! Green! Green! Green! If you look up at those low-lying clouds you'll clearly see our virtue signal. It, too, is green." NOW: "We're getting rid of the Magical Express. Figure out how to get here. Rent a car if you like. OH, we charge for parking at all of our resorts but that's been in place for a while so it should be no surprise."

nickys2 hours ago

I would have thought most people would want to park as near as possible to where their room is though, or at least the elevator nearest to their room. If your room is at the end, wouldn’t you want to park nearer to your room? Around the Rafiki elevator was always busy and we often had to go further out. Maybe people want to park close to the lobby first and move their car later? 🙅‍♀️

Lilofan4 hours ago

Kidani does not have a parking issue. You just have to walk quite a bit if you park in the farthest parking lots. When I was there there was a Ferrari and Lamborghini parked next to each other in one of the distant lots. Looks like those owners don't trust a valet to drive their car.

Sir_Cliff4 hours ago

This, I guess, is the great unknown. Presumably the economy is not going to be fantastic for at least a few more years to come. I guess we don't know whether Disney has a big enough market that is willing to pay high prices for whatever the company offers or if a WDW vacation becomes an unjustifiable expense for a noticeable percentage of their audience. I could foresee a scenario where the spiralling costs, stripping away of benefits, increasing hassle, and ever-rising attendance of recent years comes to seem like the last days of Rome followed by a crash, or equally that they find the masses ever willing to pay whatever Disney asks. One thing that seems clear is that Disney is not aiming to attract people based on a value proposition. They seem to have taken the position that they can ask what they want, offer what they want, and customers can take it or leave it because there will always be someone willing to pay. Maybe they're right: perhaps those who will have the money for a WDW vacation post-pandemic will be those who aren't so sensitive to value?

nickys4 hours ago

So how is there always a parking problem at the Beach Club and Contemporary / Bay Lake? Even at KIdani it was hard to find a parking space sometimes. Those are just the ones I know of. 3 times in a single week (albeit over New Year) at Bay Lake we ended up parking either in the valet parking or in the CM parking. I suspect I know why. They really need to clamp down even tougher on non-resort guests parking there all day.

Jrb19798 hours ago

Agreed. Many will opt for off site now.

UNCgolf8 hours ago

I'd say it is incredibly unlikely that most people who used MDE will now be renting a car. There will be a small increase, but I doubt it will be significant. A large increase in Uber/Lyft usage is more probable. That will potentially create some serious logjams at the airport and maybe some long wait times, but impossible to say for sure until MDE is actually gone.

UNCgolf8 hours ago

That makes total sense when I think about how empty the parking lot was at Riverside the last two times I was there. I don't think there was another ever another car parked within 10 spots of mine.

unmitigated disaster9 hours ago

Well, we didn't before DME because we drove there. At first because Disney was a day on a longer vacation from Wisconsin, then because we were visiting family in Ocala and rented a car there to drive around Florida. I like the DME and not having to bother with luggage or driving through Orlando.

trojanjustin9 hours ago

Except now everything is digital. Disney can have a Mears partnership and offer it integrated into the booking/check-in system.

flynnibus9 hours ago

How many took mears buses before dme? Please raise your hand... How many regularly take mears buses when traveling? Please raise your other hand Even tho they can make a replacement service close to DME... its still not Disney to most people. I expect many will rent or uber/lyft and just be grumpy about the higher costs... to some point a percentage will start checking out those off property locations. Expect many hotels to start trying to up their shuttle game...

Jrb19799 hours ago

You're missing the point. What's so hard to understand that a free service is being taken away. Now people have to pay to get to WDW. Doesn't matter that it was there before 2005. Dr. Evil really has his fans. The amount people that are ok with all these cuts is crazy.