Disney World's Airport Luggage Transfer service has expanded to include American Airlines and United Airlines, adding to the Southwest Airlines coverage that launched the pilot program in 2025.
The service, operated by BagCheck, lets guests at five Value Resort hotels transfer checked luggage between Orlando International Airport (MCO) and their resort. You can use it on arrival, departure, or both.
Disney says the expansion is part of an ongoing effort to grow the service, adding that additional airlines could be added in the future.
Who Can Use It
The service is available to guests staying at:
- Disney's All-Star Movies Resort
- Disney's All-Star Music Resort
- Disney's All-Star Sports Resort
- Disney's Art of Animation Resort
- Disney's Pop Century Resort
You must be flying domestically on American Airlines, Southwest Airlines, or United Airlines.
How It Works on Arrival
- Register for the service between 30 days and 24 hours before your flight. You'll need your Disney Resort confirmation number and your flight confirmation number. You'll receive a confirmation email after registering
- If you register more than 7 days before your flight, luggage tags will be mailed to you. Register within 7 days and no tags are sent, but your bags will still be delivered — and you can still track them via the link in your confirmation email
- Check in for your flight as normal and drop your bags with your airline at the airport
- When you land at MCO, skip baggage claim and head straight to your resort
- Contact Luggage Assistance at your resort — by phone from your room or in person at the lobby — to request your bags. Allow up to 4 hours from your flight's arrival time for your luggage to arrive at the hotel
If your flight arrives after 11:00 pm, you can either collect your bags at MCO baggage claim or wait up to four hours for BagCheck to deliver them to your resort.
How It Works on Departure
- Check in for your flight online starting 24 hours before departure and pay any baggage fees through your airline's app or website
- Drop your bags at Luggage Assistance in the resort lobby between 24 hours and 4 hours before your flight. Bring a valid government-issued photo ID. You can also call Luggage Assistance from your in-room phone for help with your bags
- Head to the airport, skip the check-in line, and collect your bags at baggage claim at your destination
Luggage Assistance is available 24 hours a day.
What to Keep in Your Carry-On
- Medications
- Electronics (laptops, tablets, power banks, cameras)
- Perishable or heat-sensitive items
- Important documents (passports, travel itineraries)
Tracking Your Bags
On the way to Walt Disney World: Use the link in your confirmation email to track your luggage.
On the way home: Use your airline's mobile app to track your luggage.
Frequently Asked Questions
The following FAQs are taken directly from the Disney World website.
General
Are there any size or weight restrictions for baggage? Check with your airline for details on specific checked baggage policies.
Can I use the Airport Luggage Transfer at Disney service for only one part of my trip? Yes, as long as you are staying at a participating Disney Resorts Collection hotel and are flying with a participating airline, you can use the Airport Luggage Transfer at Disney service for your arrival, departure or both!
What if I prefer to keep certain items—like strollers and car seats—with me? If you would like to keep strollers or car seats with you, please check them at the departure gate before boarding your flight. Be sure to tell the gate agent you'd like to claim the item at the gate of your final destination.
What items should be kept in a carry-on when using the Airport Luggage Transfer at Disney service? The following items should be kept in your carry-on:
- Medications
- Electronics (such as laptops, tablets, power banks and cameras)
- Perishable or heat-sensitive items
- Important documents (such as passports and travel itineraries)
Will I receive luggage tags for this service? If you registered more than 7 days before your flight, you will receive luggage tags in the mail. However, if you registered less than 7 days before your flight, you will not receive luggage tags but your bags will still be delivered to your Disney Resorts Collection hotel.
What if I change my flight to Orlando International Airport after I register for this service? If your airline's confirmation number remains the same, no action is required. If you have a new airline confirmation number, you will need to modify your registration with the new confirmation number. If you are no longer flying with a participating airline, you will no longer be eligible for the service.
Can I enroll in this service if I booked with a travel agent? Of course! However, you will need to retrieve your Disney Resorts Collection hotel reservation number from your travel agent in order to enroll.
Can I use this service when traveling internationally? No, this service is only available for domestic flights.
Arriving at Walt Disney World Resort
What if I change my Disney Resorts Collection hotel after I register? If your Disney Resorts Collection hotel reservation number remains the same and you are still staying at a participating Resort hotel, no action is required. If your Resort hotel reservation number changes, please email BagCheck at bcsupport@bagcheck.com or call (407) 505-7443 between 7:00 am and 11:30 pm Eastern Time. If you are no longer staying at a participating Disney Resorts Collection hotel, you will no longer be eligible for the service.
Do I need to label my luggage for this service? Yes, luggage tags will be sent to the address provided during registration. If you have not received your luggage tags within 72 hours of your flight, please call BagCheck at (407) 505-7443. Be sure to arrive at the airport with your luggage tags secured to your bags. Additional luggage tags will not be available at the airport.
What happens if my flight is delayed and I arrive after 11:00 pm? Guests arriving after 11:00 pm will have 2 options:
- Pick up their luggage at baggage claim upon arrival at Orlando International Airport
- Wait for BagCheck to deliver their luggage to their Disney Resorts Collection hotel within 4 hours of arrival
When can I expect my bags to arrive at my Disney Resorts Collection hotel and how should I retrieve them? It may take up to 4 hours from your flight's arrival time for your luggage to arrive at your Disney Resorts Collection hotel. Once you arrive at your Disney Resorts Collection hotel, please use your in-room phone to contact Luggage Assistance—or visit Luggage Assistance in your Resort hotel lobby—to request your luggage.
If I checked my bag at the gate, can it still be delivered to my Disney Resorts Collection hotel? Yes, items checked at the gate will still be delivered to your Disney Resorts Collection hotel unless you have specifically requested to collect it at your final destination. Items checked at the gate do not require luggage tags. If you checked a bag at the gate and would like to retrieve it at the airport, please inform a gate agent.
What happens if my luggage is missing, delayed or damaged? If your luggage is missing, delayed or damaged, visit Luggage Services at your Disney Resorts Collection hotel. If you're at the airport, please visit the customer service counter for your airline.
Leaving Walt Disney World Resort
Can I print my boarding passes when I drop off my bags? No, we do not provide boarding pass printing as part of this service. You should have your boarding passes ready before dropping off your bags.
Where do I pick up my luggage after my flight? You can pick up your luggage in baggage claim at your flight's final destination.
What happens to the bag if a flight is cancelled? If your flight is cancelled, your bag will be automatically redirected to your new flight. For assistance, please contact your airline.
Who should I contact if I have issues or questions about my luggage after drop-off? You can call Luggage Assistance from your in-room phone or visit them for any questions about your luggage after drop-off. Once the bag departs your Disney Resorts Collection hotel, please contact your airline for assistance.
What happens if my luggage is missing, delayed or damaged? If your luggage is missing, delayed or damaged, visit Luggage Services at your Disney Resorts Collection hotel. If you're at the airport, please visit the customer service counter for your airline.
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