An air conditioning outage that began yesterday at Disney's Wilderness Lodge is having a wide impact across the resort, affecting guest rooms, the lobby, and two table service restaurants. According to first-hand reports, Disney is now offering compensation to affected guests.
Both Whispering Canyon Cafe and Storybook Dining at Artist Point with Snow White are closed for the day. Roaring Fork, the resort's quick service location, remains open.
What's closed:
- Whispering Canyon Cafe (table service)
- Storybook Dining at Artist Point with Snow White (table service)
What's open:
- Roaring Fork (quick service)
The outage isn't limited to the dining areas. Guest rooms and the lobby are also affected. Boulder Ridge, the Disney Vacation Club wing of the resort, appears to be unaffected.
According to guests currently at the resort, Disney is taking steps to accommodate those affected. Where possible, guests are being moved to alternative resorts. Those who remain are being offered free nights as compensation.
The timing is particularly bad. Walt Disney World is currently under a heat advisory, with feels-like temperatures topping 110°F. Losing air conditioning in guest rooms during an extreme heat event is a serious concern.
There's no word yet on when the restaurants will reopen or when the AC issue will be resolved.
WDWMAGIC Intelligence
Answers from our archive, with sources
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