Disney's Polynesian Village Resort to begin Great Ceremonial House refurbishment next week

Sep 21, 2020 in "Disney's Polynesian Resort"

Posted: Monday September 21, 2020 12:46pm ET by WDWMAGIC Staff

The refurbishment of Disney's Polynesian Resort gets underway next week with work starting on the Great Ceremonial House.

Starting September 28 2020, the front desk will be relocated to a temporary area at the Pago Pago building, and the front arrival entrance will be unavailable. Access to the Great Ceremonial House will be via the side and back entrance only.

Work will mostly take place Sunday through Thursday, from 10pm, which means the building will be closed to guests by 10pm on those days.

The monorail station will close beginning November 2 2020.

Kona Cafe, Moana Mercantile, Tambu Lounge, and Pineapple Lanai will all have modified hours beginning October 4 but will remain open during the work.

Although the main hotel will remain unavailable for stays until the Summer of 2021, the villas and bungalows will remain open as normal. Changes to the main hotel rooms will include a move to a Pacific Ocean-inspired color palette as well as details, patterns and textures from Disney’s "Moana."

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peter114353 days ago

All of the deluxe resorts are open

TrojanUSC3 days ago

Capacity isn't limited really anymore. The lack of staffing and demand (with the exception of some peak periods) is the problem.

thomas9983 days ago

But they have stated it is impacting their ability to open the Deluxe resorts and the deluxes are the company's gold mines.

JoeCamel3 days ago

That is like 4th in line behind Lack of staff Save money Lack of people Save money

peter114353 days ago


TrojanUSC3 days ago

The lack of capacity made them look health-conscious.

runnsally3 days ago

Being open about limited capacity can drive up prices. Being open about staffing challenges can drive up wages.

peter114353 days ago

They were pretty open about the limited capacity in the parks

thomas9983 days ago

Sure, lack of staff to open it... lack of capacity in the parks... lots of reasons and none of them are things Disney would want to admit.

peter114354 days ago

Lack of demand is not the only reason to not be willing/able to open a resort.

thomas9984 days ago

Bingo. I've had several stays at WDW and DL resorts where they were refurbishing the resort and it meant a pool would be closed and some areas of the resort would be off-limits. You don't have to close an entire resort for a refurb, they don't want it open but don't want to let investors know the demand is down.

fgmnt4 days ago

I think it's fair to keep in mind that this project replaced one of the most decrepit and unavoidable structures in a deluxe resort, so there are a lot of upgrades here, and I think the project had a pretty hard deadline that made it easy to justify cuts that also appeased bean counters. It is jarring to see some of it look pretty close to perfect and some of it looked phoned in. The underside of the roof and the ball lights are abysmal, and I actually think you could get them to go back and redo those in the Spring if they get enough complaints.

TrojanUSC5 days ago

Yes it looks like a sh@g carpet dropped over. The placement of it is also odd. Does not look natural.

UNCgolf5 days ago

I wondered about the thatch. I thought it looked more like a giant rug/welcome mat draped over a frame than an actual thatched roof in photos, but it's always different in person. Not great that it looks off in person too.