Disney's Aulani Resort in Hawai'i to close due to coronavirus

Mar 23, 2020 in "The Walt Disney Company"

Posted: Monday March 23, 2020 9:23am ET by WDWMAGIC Staff

Disney's Aulani Resort in Hawai'i will begin a closure on Tuesday March 24 at 5pm due to coronavirus.

The initial operational update lists a closure through March 31 2020, but as with Walt Disney World, expect this to change.

Here is the full release from Disney concerning Aulani:

In line with state guidance, in an abundance of caution and in the best interests of our Guests and Cast Members, Aulani Resort will close beginning 5:00 PM on Tuesday, March 24 through Tuesday, March 31. This will give Disney Vacation Club Members and Guests the time to make necessary travel arrangements or book alternative accommodations.

We know that Disney Vacation Club Members and Guests may have questions about their upcoming reservations and ask them to follow the guidance below.

Resort Rooms and Packages
For reservations booked through Aulani Resort website or The Walt Disney Travel Company, call (866) 443-4763 to reschedule reservations with arrivals of March 24 – 31 to a future date. To provide additional flexibility, we are waiving all Disney-imposed change and cancellation fees up to the date of check-in for these impacted reservations, as well as those rescheduled reservations with arrivals through June 30, 2020.

On Tuesday, March 24 at 5:00 PM, room-only reservations booked directly through Disney for arrivals March 24 through 31 will be automatically cancelled. Please contact The Walt Disney Travel Company at (866) 443-4763 to rebook or cancel your Aulani Resort hotel package.

We will also process a refund to the original form of payment if a payment had been made. If you did not book through Disney directly, please contact your travel professional. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as nonrefundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.

Disney Vacation Club Members
Disney Vacation Club will automatically cancel any reservation scheduled for arrival during any closure. Members do not need to cancel the reservation online or contact Member Services. In light of the unusual circumstances and to provide more flexibility, Disney Vacation Club will return points to the current Use Year without placing them into holding. Please view temporary updates to our cancellation policy.

As we anticipate high call volume in the days ahead, we encourage you to use the Disney Vacation Club website for general information—and we ask that you contact Member Services only if you need assistance with an existing reservation. Any Member who would like to book a new Disney Vacation Club Resort reservation or modify an existing reservation may do so through the Member Online Booking Tool.

Discuss on the Forums
View all comments →

FeelsSoGoodToBeBad2 hours ago

+10 points to BrianLo! This made me LOL and I consider it third only to "crotch goblins" and "spawn" which are both only really meant to refer to one's own children. Also, I'm pretty sure "snot-lickers" is considered more acceptable than either of the other two (but let's be honest, the other two are way more fun). 😹

mf19722 hours ago

Bullseye19672 hours ago

My wife got it all over her back and one leg very bad. She was miserable for 10 days to 2 weeks. Unfortunately she was 42 and her doc had told her 50 was a good age to get the shot.

Chip Chipperson2 hours ago

Anywhere near the eye sounds horrible. I got it on my chest both times, but was lucky to catch it early both times so the antivirals kept it from spreading too much. I still get phantom pains once in a while. Hopefully your mother-in-law doesn't have any complications with her eye.

helenabear3 hours ago

Soloist will remove in ours if they want to much like those reading scriptures (like 20+ feet away minimum) In a group we sing with them on the whole time. We've gone through tons of changes. For a while when spread was low we all just sang mask free. Now we're back to masks and restrictions. While I help put the music together our head director is super cautious and I appreciate it.

Kevin_W4 hours ago

Our church choir is masked... but takes them off to sing the anthem. :banghead: That is part of why my family is still doing Youtube Live services instead of going back in person. Otherwise, churches vary - ours is heavily vaccinated and congregants wear masks. My sister's has not changed one bit in the past 19 months.

helenabear4 hours ago

Ah gotcha In the summer I saw more unmasked. Lately it's really just been the college kids as a whole who fortunately are not near us. As a choir person we are required to be vaccinated and masked per our director. We have some city mandates for Columbus. Not for my city but my school district mandates for all people in the building vaccinated or not

MisterPenguin4 hours ago

In "it's just like the flu news".... https://www.poynter.org/reporting-editing/2021/covid-19s-death-toll-in-america-has-topped-the-1918-pandemic/

JoeCamel5 hours ago

Some places don't mask their children, much to their detriment. Amazing the number of people around here with coughs and unmasked, even if it's not covid please keep your slime to your self.

helenabear5 hours ago

I haven't seen an unmasked kid at church in a long time. Including my own. Who is fully vaccinated. I'm honestly not sure what your implication with this post is...

BrianLo5 hours ago

When even our Politicians say sorry... 😂 In unrelated news, the Health Minister was fired today.

Heppenheimer5 hours ago

We could use a little bit of that humility and honesty on this side of the border.

BrianLo5 hours ago

I actually appreciate where you are coming from. It all seems hopeless because there was a period of way too much optimism. I'll just say we aren't there yet. Alberta guinea pigged the "60% of the total population fully vaccinated must be good enough?" strategy. Especially since the high risk population was quite well vaccinated. They declared the Pandemic moving towards endemic in August, trying to cancel testing and "live with it". I don't think this was well discussed here, but it was really a no more mitigations movement some people have long advocated for. Fast Forward a month and the hospitals broke. They apologized and admitted they were wrong. We don't know what's high enough, but we now know what isn't. 60% still isn't it. Since the US average 55% currently, the US most definitely is not ready. Trust us up here, we ran the trial.