My Disney Experience suffering a widescale outage at Walt Disney World

By WDWMAGIC Staff · Friday September 16, 2022 7:21am ET · "MyMagic+"

UPDATE: 9:00am ET - My Disney Experience appears to have resumed normal operation.

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Walt Disney World's My Disney Experience platform is currently unavailable for the vast majority of guests.

The My Disney Experience outage is affecting the ability to make any kind of reservation, including park pass, Genie+, Lightning Lane selections, and dining.

Both the phone apps and website are affected. No word yet on when normal service will be restored.

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Seems to be having issues this morning - can't log into My Disney Experience.
↩ replying to DCBaker
Seems quite widespread, looks like everything is down.
↩ replying to wdwmagic
And yet, they are gonna create a whole infrastructure around D+ to enhance our experience.
Its the biggest fear while down there… during my trip for a couple hours 1 day they were only able to take cash and i was just waiting for the whole system to come crashing to a halt… i get it happens but when you rely so much on the app/site/IT to do everything in the parks this is unacceptable. Hopefully its back up and running before parks are open.
Seems to be fixed.
It's back... and my family's comp tickets have disappeared from our "tickets and passes." Good thing I still have the Guest Recovery number associated with the tickets...
Sounds like something crashed and burned, perhaps a database if tickets were disappearing. Recovery would have been from a backup if that’s the case.
I just checked and all of my tickets and passes are still in as well as the DAS selections and Memory Maker.

Things like this are why I made printouts and digital copies of everything when it was booked.
It's because of the ✨ Mercury retrograde.✨
When a business has back-end systems from 1988, with a cute front-end website? Yup, this will happen over and over.
Disney HAS no IT. Until they do? Expect crashing, print EVERYTHING, and have it with you :(.
↩ replying to TheGuyThatMakesSwords
They have an IT, it is just "off shore" IT, as my husband's company likes to call them. You get what you pay for.
The app hasn't worked on my Android phone in at least a week. I'm logged in, but can't view my resort or park pass reservations. I just keep getting error messages. Very frustrating.
↩ replying to Chip Chipperson
Try deleting and then reloading the app
Only a matter of time before the app logo was changed after the 50th. That time has arrived.
According to a pop-up in My Disney Experience, Dining reservations and Enchanting Extras Collection bookings may be affected during maintenance beginning April 18th at 12am ET.