Disney CFO Highlights Strength of Higher-Income Guests as Key Driver Behind Parks Performance

By WDWMAGIC Staff · Thursday November 20, 2025 12:15pm ET · "Disney Genie"

Disney CFO Hugh Johnston says higher-income guests remain a core driver of Disney's parks business, helping stabilize demand and support per-cap spending even without major new domestic attractions. Speaking at yesterday's Wells Fargo Technology, Media, and Telecom Summit, Johnston discussed guest mix, bookings, spending, and how Disney viewed competition from Universal's Epic Universe.

Johnston said Disney's domestic parks "tend to be at the higher income deciles," and that these consumers "continue to do well." He connected that stability to steady attendance trends, strong per-cap spending, and positive booking indicators heading into fiscal 2026.

Attendance, Spending, and Competition From Epic Universe

Attendance at the domestic parks was down 1% for fiscal 2025 - a result Johnston said matched internal expectations. He noted the company entered the year with questions circulating about the opening of Epic Universe in Orlando, but said Disney believed it had the situation managed. As the year played out, attendance "came in within our expectations." A hurricane in the first quarter created a one-point drag, making underlying attendance effectively flat.

Per-cap spending remained strong across tickets, food and beverage, merchandise, and paid add-ons. Johnston said domestic per-caps grew 5% for the year and described the spending trends as solid.

Domestic park operating income grew 8% for the full year and 9% in the fiscal fourth quarter.

Yield Strategy and Guest Mix

Johnston said yield is a major focus in years without new domestic park capacity. That includes ticket pricing, in-park spending, Lightning Lane, VIP Tours, and other paid options. He said the team has "gotten increasingly better at getting that yield up," particularly when attendance remains steady.

He also confirmed that Disney is testing dynamic pricing at Disneyland Paris. Early results are positive, but he said domestic adoption would not happen this year. Read more: Disney CFO Says Dynamic Pricing Could Be Coming to Walt Disney World and Disneyland

Bookings Point to Steady Demand

Bookings for the first quarter of fiscal 2026 are pacing up 3%, with full-year bookings also ahead of last year. Johnston noted that only about 40% of park visitors stay at Disney hotels, so bookings are only one indicator, but he said the trends support a stable outlook for the year.

A Strategy Built Around Spending Power

Johnston's comments highlight how higher-income guests continue to shape park performance, from spending levels to early booking trends. As Disney prepares for new attractions in the years ahead - including Cars-based additions at Walt Disney World, Encanto and Indiana Jones at Animal Kingdom, and expansions in Paris and Shanghai - the company continues to rely on steady demand from guests who support higher per-cap revenue.

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↩ replying to disneylandtour
Reservations are wide open…especially the day of…

That was a splitter and you swung over top of it
↩ replying to Jambo Dad
The greed at some point will bite them though. Even hardcore Disney fans eventually have a price ceiling where they refuse to go or it just simply becomes impossible to go.

But let’s squeeze who is coming for all they’re worth.

Honestly the future of Disney parks scares me in many ways.
↩ replying to Jambo Dad
For those that know anything of the history of why Disney has been so successful…those types of comments are shockingly inappropriate…

Times always change…but you have to stay in your lane regardless.

This is standard issue low energy business approach. It’s Comcast or hewlett packard.

Hell…who are we kidding?…it’s old Comcast. Newer version at least tries a little
↩ replying to GhostHost1000
Customer: Forget it!!!
Customer: Forget it !!!
↩ replying to KDM31091
This is all the emperor has done since his rigged triumphant return.

In an OCD quest for ego and legacy…he can’t do anything right.

The irony can be cut with a knife it’s so thick
↩ replying to Sirwalterraleigh
It doesn't look promising, but at least they seem aware of the perception issues. If nothing else it will be interesting to see how they try to push it out and what messaging they attach.

Just my opinion of course, but done wrong they will push a whole bunch of people over the edge.
↩ replying to Animaniac93-98
Exactly that. If you delay booking for 2-3 months the total price could be different.

There’s probably a tad over reaction on this one.
↩ replying to Tha Realest
There was clarification that this is a ways out. At least another (?fiscal) year.

“We’ve actually invested in creating dynamic pricing. We’re doing it at Disneyland Paris right now, and have been for about a year. It’s off to a very good start. But we’re really going to make sure we optimize it before we bring it into the domestic parks. That’s probably something you won’t see this year, but you may see in the subsequent years.”
↩ replying to BrianLo
Not if you read that horrid Q&A

Id say we’re more joking/underplaying it.

This is a corporate exec in very “certain terms” talking about screwing the people that dare set foot in their amusement parks.

I had to read it several times…as even I can’t swallow that kinda hubris on the first pass
↩ replying to BrianLo
That's one of my big questions: is "this year" the calendar year 2025 or Disney's fiscal 2026?

Also, tooting my own horn, here's me from December 2024:

... and the interesting thing there is that, as far as I could tell, there were not dynamic pricing initiatives for food, merch, or experiences in the works back then.

But Johnston said they're working on those too. So I'm trying to figure out whether those were always in FY2025 or if they were added. If they were added, that happened in calendar 2025, when the WSJ and NYT had major articles on how the parks were unaffordable to large swaths of the country? Was the pitch for those projects titled "Damn The Torpedoes?"
↩ replying to Sirwalterraleigh
I think I’m missing something to be honest. Though I generally plan aggressively ahead don’t run the risk of a last second visit with high prices for revenue management. This just seems to be something that won’t impact the ADR crowd.

Meanwhile Disney emailed to inform me that my Alaskan cruise price was dropped, which is horribly uncharacteristic of them. Sound the alarms.
↩ replying to BrianLo
That “adr crowd” has an APB out on it…there’s nobody making them. Don’t believe my schtick…look Today…or anyday…check it. They’ve already cut the capacity down for cost savings and still can’t fill them. The DDP killed that…

“Dynamic” food pricing is just another fomo tactic on product that isn’t needed. Like lighting lane.

They can’t do anything different…openly admitting they aren’t seeking new customers…just paralyzed.

I know there is a defender tendency to downplay bad decisions…just as there is a critic tendency to pour gas and throw a match on them…oppo sides of the scale…

But there’s no way to twist on this one. I knew some would try though…don’t be “that guy”

This doesn’t “reward” any customer…it’s a shell game and mind tricks to price gouge. Again…there is no scarcity therefore there’s no justification.
↩ replying to BrianLo
Soooooo kind of like playing Russian Roulette with your bookings. Planning on a Disney vacation? Let's spice it up and gamble with bookings.
↩ replying to Sirwalterraleigh
For clarity, I’m not disagreeing. There’s nothing consumer focused in the approach.

Just stating I don’t think it will be that noticeable; the one caveat might be the parties. Since those sell out they’ll really ramp those up.