Disney releases updated version of My Disney Experience with new Genie+ improvements for Walt Disney World

Dec 09, 2022 in "Disney Genie"

Forum Forums Tweet Share Tweet Share

Posted: Friday December 9, 2022 6:47am ET by WDWMAGIC Staff

A new version of My Disney Experience is now available with support for the recently announced improvements to Disney Genie+ at Walt Disney World.

Version 7.19 can be found in the Apple App Store for iOS devices, and the same update is also available for Android users.

Disney Genie overview

Using the updated My Disney Experience app, guests can now modify an existing booking without first canceling a reservation and making another booking. This only applies to Lightning Lanes that are part of Genie+, and not those that are Individual Attraction Purchases.

The update also allows a guest to search for other Lightning Lane experiences and times prior to modifying the existing reservation. Note that the new selection must be in the same park. To book a selection in another park, the original reservation must be canceled.

How to modify Genie+ Lightning Lane selections

In Disney Genie service, select either the Tip Board or My Day tab.
Tap the Lightning Lane selection you wish to modify. A short menu will appear.
From the short menu , select the type of change you want and follow the resulting prompts.
Check to make sure the new experience, party makeup or time is correct.
Tap “Confirm Change,” then “Done.”

Disney Genie overview

Making a change to a Lightning Lane selection will not change the timeframe for when the next selection can be made. You will be able to make another Lightning Lane selection with Disney Genie+ service once you redeem your current selection, once the full arrival window has passed, or after 120 minutes has passed from the original booking (or 120 minutes after the published park opening time, whichever is later).

Discuss on the Forums

Get Walt Disney World News Delivered to Your Inbox

Chip Chipperson9 days ago

So now that the changes to DAS have been announced, any idea on how far away we are from getting news about pre-booking G+ selections?

Disstevefan115 days ago

I think you are right. This is the new floor. Remember how low the prices were when it started

doctornick15 days ago

@tanc is talking about LL Bean's return policy that was changed a few years back.

aaronml16 days ago

What legendary return policy? Are you talking about for legacy paper FP many years ago? Or something else?

HauntedPirate16 days ago

I’m curious to see if Genie- prices drop further to the old minimums or if these become the new “floor”.

Brian16 days ago

If OP was referring to the mix ratio with the 80% figure, that determines how many LL guests pass through the merge point at any given time versus standby. There will still be the same number of guests who ultimately choose to experience the attraction via either standby or LL whether they let 20 LL guests through the merge point for every one standby or 50. If the suggestion is that 80% of a "popular" attraction's total guests throughout the day are LL guests, I don't know of any in which that is the case.

Purduevian16 days ago

But the ratio of people that get on the ride via Standby or LL throughout a day (on average) must be the same ratio of people that get in the line...

wdwmagic16 days ago

Individual Lightning Lane price drops alongside lower Genie+ cost at Walt Disney World https://www.wdwmagic.com/other/disney-genie/news/08apr2024-individual-lightning-lane-price-drops-alongside-lower-genie-cost-at-walt-disney-world.htm

Brian17 days ago

I believe the figures you are referring to are the mix ratios of LL vs standby guests at the merge point, which can fluctuate throughout the day. These ratios do not themselves determine the types of guests (Genie+ vs Standby) who will ultimately choose to get in line and experience a specific attraction.

DisneyDodo17 days ago

It took me a very long time to parse this post because my brain stubbornly insisted on reading “LL” as “Lightning Lane” every time, which made me assume “bean” was some sort of typo, and I could not for the life of me figure out what you were trying to say. Thankfully it eventually clicked.

SingleRider17 days ago

It’s been reported on this site and others that the LL entrance at any popular attraction accounts for 75-80% of that ride’s capacity because the LL is heavily favored. Having the other 20-25 percent scan at a separate entrance shouldn’t be much of an issue.

Brian17 days ago

It has been discussed several times already why that "solution" is wildly impractical. Don't believe me? Look at the LL entrance of any relatively popular attraction and you'll see clumps of guests struggling to get in because of various issues like finding and presenting their admission media, entitlements not being linked, and more. Now imagine every single guest in the park being forced to do that for each attraction.

MagicHappens197117 days ago

This is insane. I have stated it several times. It’s extended waits that is a problem 9 times out of 10. Not a 15 minute wait for Little Mermaid

SingleRider17 days ago

Disney really needs to come up with a system to prevent anyone with a DAS return time from standing in line for any other attraction. This would be easy to accomplish by having CMs scan tickets at the standby entrances.