Level99 opened its doors to media at Disney Springs West Side this week, and after spending three hours playing our way through 23 of the 63 mini-games on offer, we can say this is one of the best new entertainment additions Walt Disney World has seen in years. It's vastly better than the NBA Experience it replaced, and it may well be the best new thing to open at Walt Disney World in 2026.
This is a positive review — because it deserves one.
The Venue
If you visited DisneyQuest or the NBA Experience, the space will feel familiar. Level99 retains the two-story layout of the former building, but what's inside feels completely different.
The venue is visually interesting from the moment you walk in. Bright, bold artwork and large-scale graphics fill the space — it's energetic and inviting without feeling overwhelming. Art is genuinely integral to the Level99 experience here, not just decoration. More than 40 original pieces are installed throughout the venue, each placed by the artist themselves.
Level99 selected 23 artists from around the world, including two from Central Florida: Naomi Haverland from Orlando and Juan Travieso from Lakeland.
The Layout
The ground floor holds the arrival lobby, where you check in, complete waivers, and collect your Veloband — the RFID wristband that unlocks every game. There's a small merchandise area near the entrance carrying Level99 branded shirts, hoodies, water bottles, and accessories. There is a staffed desk if you need help.
Moving through the lobby, the first thing that grabs your attention is Axe Run — the signature game — positioned right in the center of the floor. It's one of the few games played out in the open, and it draws a crowd. Watching other players dodge swinging axes while trying to keep their balance on a narrow beam sets the stage for what's ahead.
On one side of the ground floor is the food and beverage area. It runs as counter service, with a separate ordering window and pickup window. There's no table service and seating is limited — this isn't designed as a standalone dining destination at Disney Springs, and it doesn't try to be.
The food is there to work alongside the gameplay, and it does that well. At the center of the space is a large two-story bar offering the full cocktail, beer, and drinks menu. Roughly 25% of the individual game rooms are also on the ground floor.
Head upstairs via the spiral staircase and you reach a floor dedicated almost entirely to game rooms. This is where the bulk of your time will be spent.
Do You Have to Buy a Ticket?
No. If you want to stop in for a drink or a bite without playing, you can visit the bar and food area without purchasing a ticket. That makes Level99 a viable standalone stop on a Disney Springs visit, even if you're not there to play.
The Games
This is where Level99 really delivers.
In a couple of hours, we played 23 of the 63 rooms. Mini-games are physical, mental, or skill-based — sometimes a combination of all three. Each game's entry screen displays difficulty and accessibility information specific to that game, so you can decide what's right for your group before committing. The venue is fully accessible — we saw guests in ECVs entering game rooms throughout our visit.
To start a game, every player in your group taps their Veloband to the glowing Velogon symbol on the entry screen, then press play. Part of the appeal is figuring out what you're supposed to do once the door opens — the games don't over-explain themselves, and that's by design. If you're stuck, tap the lightbulb icon on the entry screen for a hint. The system offers three levels of hints - depending how stuck you are.
The game room entry system is one of the smartest parts of the setup. Tap in with your Veloband, and if the room is free, you walk straight in. If not, you get a wait time. Entry and exit doors are on opposite sides of each room, so you don't see inside before you start, and you don't catch people leaving, which would give the game away. It's a well-thought-out flow that keeps things moving.
Games run about 1 to 4 minutes each. That length is exactly right. You never feel bored or stuck, and the rapid turnover means everyone in your group will find things they love and want to repeat. Unlike a traditional escape room — where a single puzzle can stall an entire group for a long stretch — Level99 keeps momentum going. If a game isn't clicking, you move on. If you love one, you play it again.
The difficulty level is well-calibrated. The games are genuinely challenging — doing them well takes real effort — but nothing feels unfair or inaccessible. Some games weren't immediately obvious, which made the moment of figuring them out all the more satisfying. You can attempt each game as many times as you want, in any order, with no set path through the venue.
Games are designed for 2 to 6 players, and each room adjusts based on how many are in your group, so you don't need to worry about having the perfect number. During our visit we didn't notice any particular advantage or disadvantage to group size — the experience held up well regardless. You can also mix up your team between games, so if your group wants to split up and tackle different rooms at the same time, that's an option.
After each game, you earn points that are tracked to your player profile. That profile persists beyond your visit — log back in another time and the system picks up where you left off, tracking scores and leaderboard position over time. It's a great incentive to return.
Pause Play
Level99 includes a feature called Pause Play that lets you stop your session clock for up to 30 minutes cumulative. To activate it, tap your Veloband on any gameplay screen throughout the venue and select the hourglass icon. You can start and stop it as many times as you like — the time simply accumulates against your 30-minute allowance. Use it to grab food, drinks, or just take a breather. You can bring drinks purchased at Level99 into any of the challenge rooms, which makes the whole food and beverage side of the venue feel like a natural part of the experience rather than time lost. Some of the rooms that are more physical include shelves to store drinks.
Lockers
Free lockers are available inside the venue in two sizes — medium and large. Each locker uses a user-entered four-digit code, so there's no key to keep track of. If you're carrying a bag, drop it in a locker before you start playing.
Photography
There are no photography restrictions that we're aware of. Feel free to capture your experience throughout the venue and inside the game rooms.
What to Wear
The games involve running, jumping, and climbing, so dress accordingly. Comfortable, closed-toe shoes are recommended — sneakers are ideal. Athletic wear or breathable clothing will serve you well. Leave the flip flops and dress shoes at home.
Noise Levels
Despite the energy of the venue, noise levels were not excessive during our visit. It was easy to hold a conversation in all areas, including the game floors. Guests with sensory sensitivities should find it manageable.
Ages and Minor Policy
Level99 is aimed at adults and teens, and that's about right. We'd say kids aged 10 and up will have a great time. The venue has a clear minor policy worth knowing before you go:
- Children 10 and under must be accompanied at all times by a paid adult (18+). That adult must enter and play in the game rooms with the child.
- Children 11–15 must have a responsible adult physically present inside the venue for the duration of the visit and reachable by phone. The adult does not have to play — there are comfortable areas to sit and wait inside.
- Teens 16–17 can play without an adult present, but require a pre-signed waiver from a parent or guardian completed online before arrival.
How Long Should You Book?
Tickets come in two session lengths — 1.5 hours ($29.99) or 2.5 hours ($39.99). Our recommendation is to go for the 2.5-hour session. For $10 more you'll feel less rushed, cover significantly more ground, and get better overall value. With 63 rooms available, two hours still only got us through 23 — and we moved at a good pace.
Food and Drink
The food is better than you'd expect from a gaming venue. Everything is made on-site — including the syrups used in cocktails.
The menu covers small bites, Detroit-style pizza, wagyu burgers, salads, and handhelds, alongside a full bar with handcrafted cocktails and over 20 craft beers, many from local Florida breweries.
We wouldn't book Level99 as a dedicated dining stop on a Disney Springs visit. But as part of the overall experience, the food holds up well. It's quick to eat, genuinely good, and a step well above typical venue food.
Some cocktails and mocktails are available in a pouch format, making them easy to carry as you move between games — and drinks are welcome inside the challenge rooms. Payment is via credit card, Apple Pay, or other contactless methods.
You can view the full Disney Springs Level99 menu here along with photos.
Getting There
Level99 is located on Disney Springs West Side, next to the Cirque du Soleil Drawn to Life theater and across from House of Blues. The closest parking is the surface lot directly behind Cirque du Soleil, or Orange Garage. Parking at Disney Springs is complimentary.
A Great Rainy Day Option
Level99 is fully indoors and air conditioned, which makes it an ideal choice on a hot Florida afternoon or during one of Orlando's frequent summer rainstorms. If you're looking for something to do when the weather turns, this is one of the best options at Disney Springs.
Booking
You can book a specific date and time slot in advance at Level99.com, which is the best way to guarantee your preferred session, particularly during the busy summer period. Walk-up entry is also available, though availability will depend on how busy the venue is. Given this is a brand new opening at Disney Springs in peak summer, booking ahead is strongly recommended.
For groups and private events, Level99 does offer group bookings. Check Level99.com for details. There are no multi-visit discounts or annual pass pricing at this stage.
The Bottom Line
Level99 is a well-executed, genuinely fun addition to Disney Springs. The games are engaging and replayable, the venue looks great, the food works, and the whole experience is put together with a level of thought and craft that's immediately apparent. Time goes fast — in a good way.
For groups of adults or families with older kids, this is an easy recommendation. It adds something to Disney Springs that didn't exist before, and does it well.
Tickets start at $29.99 for a 1.5-hour session, with a 2.5-hour option also available. A Premium Pass Upgrade ($19.99) adds expedited check-in, a limited edition Veloband, 10% off merchandise, and an exclusive pin.
Level99 opens to the public on Monday, June 29. Tickets are on sale now at Level99.com.
Operating Hours
- Monday – Thursday: 11am to 10pm
- Friday: 11am to 11pm
- Saturday: 10am to 11pm
- Sunday: 10am to 10pm
Get Walt Disney World News Delivered to Your Inbox