Everything you need to know about the Disney Springs phased reopening during COVID-19

May 18, 2020 in "Disney Springs"

Disney Springs will begin its phased reopening on Wednesday May 20 2020 with a number of third party shops and restaurants.

The main things to know ahead of your visit are:

  • A limited number of restaurants and shops will be open with modified operating hours
  • Standalone bars will remain closed
  • Entertainment venues will remain closed - including AMC Theaters, The VOID, Splitsville and NBA Experience
  • Limited parking and reduced entrances
  • Temperature screenings prior to entry
  • Face coverings required for Guests ages 3 and up - those without masks will not be admitted
  • Physical distancing practices including physically-distanced queues and physical barriers
  • An increased focus on disinfecting and sanitation, including the addition of hand-washing stations and hand sanitizers in key areas

Locations confirmed to be reopen at Disney Springs


Some third party operated locations to reopen May 20 2020: 

  • 4 Rivers Cantina Barbacoa Food Truck 
  • Blaze Pizza 
  • Chicken Guy! 11:30am – 9:30pm
  • Earl of Sandwich 11:30am – 9:30pm
  • Erin McKenna's Bakery NYC
  • Frontera Cocina
  • Joffrey’s Coffee & Tea Company
  • Paradiso 37
  • Planet Hollywood 11:30am – 9:00pm
  • STK Orlando
  • Starbucks
  • The Boathouse
  • The Polite Pig
  • T-REX
  • Wine Bar George
  • Wolfgang Puck Bar and Grill
  • YeSake Kiosk

Reopening May 22 2020:

  • Morimoto Asia (Main Dining Room Dinner Service) – Open from 4:30.m to 9pm.
  • Morimoto Asia Street Food (Outdoor Dining Lunch & Dinner Service) – Open from 11:30am to 9pm.
  • Pizza Ponte (Indoor/Outdoor Dining Lunch & Dinner Service) – Open from 12pm to 8pm.
  • Vivoli il Gelato – Open from 10am to 10pm.

Reopening May 27 2020:

  • D-Luxe Burger (mobile order)


Some third party operated locations to reopen May 20 2020.

  • Anthropologie
  • The Art Corner by Artistic Talent Group
  • Basin
  • Chapel Hats
  • Columbia Sportswear
  • Crystal Arts by Arribas Brothers
  • Edward Beiner Purveyor of Fine Eyewear
  • Free People
  • Happy Hound
  • Lucky Brand
  • Luxury of Time by Diamonds International
  • Pandora Jewelry
  • Pelé Soccer
  • Pop Gallery
  • Ron Jon Surf Shop
  • Royally Yours by Arribas Brothers
  • Sanuk
  • Savannah Bee Company
  • Sosa Family Cigars
  • Sugarboo & Co.
  • UGG
  • UNOde50
  • Volcom
  • Vera Bradley
  • ZARA

Reopening May 27 2020:

  • World of Disney, Marketplace Co-Op

Guest Parking and Entrances

The only parking option will be self-park in the Orange and Lime garages; all surface parking lots will be closed.

Entry to Disney Springs will be available only via Orange and Lime garages, Hotel Plaza Boulevard Pedestrian Bridge and the rideshare location.

Temperature Screening

All Guests are required to undergo temperature screenings upon arrival at Disney Springs.

Guests will undergo temperature screening in these locations: the second-floor exits of Orange and Lime parking garages and the Marketplace Entrance (to serve Guests from the Hotel Plaza Boulevard Pedestrian Bridge and the rideshare drop-off lot). Anyone displaying a temperature of 100.4 F or above will be directed to an additional location for rescreening and assistance. Those with temperatures above 100.4 will not be allowed entry; those in their party will not be allowed entry either.


All Guests ages 3 and up, Cast Members and Operating Participant employees are required to wear an appropriate face covering. Guests must bring their own face coverings and wear them at all times, except when dining.

Physical Barriers

Physical barriers have been added in select places where it is difficult to maintain strict physical distancing guidelines. These may be visible in areas around cash registers or at Guest Relations, for example, to help ensure proper distances between people.

Cashless Transactions

Guests are advised to use cashless or contactless payment options, such as credit cards, debit cards, Disney Gift Cards, Disney Rewards® Redemption Cards and mobile wallets—including Apple Pay, Google Pay and Samsung Pay. Guests may purchase a Disney Gift Card at select Merchandise locations and Welcome Center (Guest Relations) to pay without cash.

Physical Distancing and Capacity Measures

The number of guests will be restricted. Once the parking garages are full, Guests will no longer be able to park and visit Disney Springs.

Dining reservations will not guarantee entry if the parking lots are full. Any cancellation fees will be waived.

Directional signage has been installed to assist Guests to responsibly move throughout the property. Additionally, ground markings will help promote proper physical distancing when queuing is needed at a location.

Cast Members will be available to engage with Guests and promote physical distancing guidelines in common areas and queues.

Disney Springs will open with hand sanitizer and hand-washing locations, and Guests are highly encouraged to use these while visiting.

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Article Posted: May 18, 2020 / 9:06am ET